Mechanical time switch IHH 24h 1c SRM

Acti 9 - IH - mechanical time switch - 24 h - without memory

Catalogue Number: 15335
Mechanical time switch IHH 24h 1c SRM
Colour:
Colour: Per UOM Std.
  • 1 PCE 1

Specifications

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Range of product
Acti 9
Range
Acti 9
Product name
Acti 9 IH
Device short name
IH
Product or component type
mechanical time switch
Number of channels
1
Function available
manual time changeover
Device application
building
Load type
  • 10 parallel-corrected fluorescent tube (58 W)
  • 15 parallel-corrected fluorescent tube (40 W)
  • 230 V AC halogen lamp (1000 W)
  • 230 V AC incandescent lamp (1000 W)
  • 3 parallel-corrected fluorescent tube (100 W)
  • 7 fluocompact lamp (11 W)
  • 7 fluocompact lamp (15 W)
  • 7 fluocompact lamp (20 W)
  • 7 fluocompact lamp (7 W)
    • Cycle duration
      24 h
      Measurement accuracy
      +/- 1 s/day
      Maximum number of switchings
      48 on - 48 off
      Minimum interval duration
      15 min
      Type of setting
      manual time changeover
      Measurement accuracy
      +/- 1 s/day 20-20 °C
      Power consumption in VA
      2.5 VA
      Maximum switching current
    • 16 A - 250 V AC pf = 1
    • 4 A - 250 V AC pf = 0.6
      • [Ue] rated operational voltage
        230 V AC +/- 10 % at 50/60 Hz
        Mounting support
        DIN rail
        9 mm pitches
        2
        Colour tint
        white (RAL 9003)
        Connections - terminals
        screw terminals
        IP degree of protection
        IP20 B
        Width
        18 mm
        Height
        90 mm
        Depth
        66 mm
        Net weight
        0.097 kg
        Function
        none
        Absence for holidays
        no
        Time changeover
        manual
        Updated by
        none
        Compatibility code
        IH
        Market segment
      • residential
      • small commercial
        • Ambient air temperature for operation
          -10-50 °C
          IP degree of protection
          terminals: IP20 B
          Sustainable offer status
          Green Premium product
          REACh Regulation
          Reference contains Substances of Very High Concern above the threshold
          REACh free of SVHC
          Yes
          EU RoHS Directive
          Compliant
          Mercury free
          Yes
          RoHS exemption information
          Yes
          China RoHS Regulation
          Product out of China RoHS scope. Substance declaration for your information
          Environmental Disclosure
          ENVPEP060104EN
          Circularity Profile
          ENVEOLI0601004EN
          Warranty
          18 months

          Documents & downloads

          hide show
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          • CAD Files and Packs

          • Catalog Page

          • Technical Data Catalogues

          • Operating Manuals

          • Application Solutions

          • Software - Updates

          Frequently Asked Questions

          hide show

          Is the 15335 a suitable replacement for the 4TC timer

          Yes it is

          Do you have a 15335 Timer in a 12V DC Timer?

          No unfortunately this is unavailable.

          Does the 15335 mechanical timer come with memory back up?

          No, this particular device does not have memory back up.

          What is the replacement for timer 15330?

          A replacement for the old 15330 would be part number CCT15854.
          See data sheet for more information:
          https://eshop.schneider-electric.com/product.aspx?org=21&lang=1&dist=276&prod_id=cct15854
          User-added image

          How do we decode the Date of Manufacture (DOM) on the Magelis series of HMIs?

          On the back of a Magelis HMI, there is a sticker/label with the Date of Manufacture (DOM) on it. The code is typically 4 digits like this: 1533. For this particular example, it decodes as Year:2015, Week 33.

          Therefore in general terms the date code is: YYWW where YY is the last two digits of the year and WW is the week number in that particular year.

          What is Dynamic Host Configuration Protocol (DHCP)?

          Dynamic Host Configuration Protocol ( DHCP) is an open industry standard that is designed to reduce the complexity of TCP/IP network administration. This runs as a service on a server on your network. The server can be a Unix, Linux, or Windows platform based server. At a minimum, DHCP will provide client systems with an IP address, subnet mask, and default gateway. It can also provide the Domain Name System (DNS) and Netbios name (WINS) servers, and the DNS Domain name.
          A client system can be a computer, or any device that allows the dynamic assigning of IP addresses., such as a 170ENT1100x, or a 140NOE771xx. For more information on DHCP refer to the Internet Engineering Task Force (IETF) Requests for Comments (RFCs) 1533, 1534, 1541, and 1542.


          Legacy KB System (APS) Data: RESL120523 V1.0, Originally authored by on , Last Edited by on
          Related ranges: ConneXium - Ethernet

          What is the replacement for Merlin Gerin 15322 ?

          A9A15322

          What is the AR8395 Busbar Amp rating?

          Issue:
          What is the Amp rating for the AR8395 busbar?

          Product Line:
          NetShelter Accessories
           
          Environment: 
          AR8395
           
          Cause:
          Equipment in the NetShelter must be grounded.
           
          Resolution:
          See attached document, or explanation below.
           
          AR8395 Busbar Amp Rating

          As of this writing (April 2012)  the AR8395 busbar has not been rated for power grounding. It is designed for low voltage applications. Its intended use is to ground equipment chassis of switches, routers, AV and other low voltage IT equipment to reduce noise from the system. Because of this intended use the AR8395 Busbar has not been rated for amperage. Should this product be rated in the future this document will be updated.

          Does the 15725 have daylight savings function

          15725 has been superceded by CCT15837
          CCT15837 has NZ listed for daylight saving

          What is the part number for a single pole, din rail mount, analogue timer?

          The part number for a single pole, din rail mount, analog timer is a 4TC for the Clipsal option.
          Schneider also offers the following products:

          What is the replacement for 15465 KWH meter?

          Do you Have a PDF on the Merlin Gerin timer 15330?

          Please see attached PDF.

          What is the Replacement Acti9 code for the Merlin Gerin 15322 din rail mounted buzzer?

          What is the part code for a 1P 32A relay

           The part code is 15515

          For the 15725 programmable timer what is the battery that fits into it?

          CR2032 battery

          What is the fuse carrier indicator for a 15636

          The part code for the fuse carrier is 15668

          What is the current replacement for the 15725

          The part number is the CCT15838 the main difference is this has N/O contacts and the 15725 had C/O contacts.
          (See attached data sheet)
           

          what is the Acti 9 code for Merlin Gerin 15515?

          A9C30831 is the Acti9 code for the 1P 1NO 32A 230v AC impulse relay.

          What amperage QO breakers do we self certify to operate at 125 Vdc?

          Self certification for QO breakers operating at 125 Vdc are 1 and 2 pole QO breakers rated for 15-70 amps; 4KA AIC 15-30 amps, 10KA AIC 40-70 amps . Refer to Data Bulletin 0601DB0401.

          Is there a replacement for 5 Series load breaker 5LBC4125CD?

          The replacement for 5 Series load breaker 5LBC4125CD is a schnieder 31335.

          For further information please visit the link below.

          https://www.schneider-electric.com.au/5ser31335


          https://www.elteh.eu/wp-content/uploads/schneider/H619250_web.jpg

          Do we offer a 9001 KM LED light module at 480 volts AC?

          Issue:
          Do we offer a 9001 KM LED light module at 480 volts AC?

          Product Line:
          Harmony Pushbuttons

          Environment:
          All Products

          Cause:
          Product Features

          Resolution:
          Use the 480 volt transformer light module and a 6 volt LED. Example: 9001 KM5LR will be a 480 volt AC transformer light module and a red LED. All the transformer light modules with LED`s are set up on the system, but they are not listed in the literature.


          CTA-ID : 13535

          What is part number for a 9001 Type K 3 position maintained selector switch for a HOA application, with the following contact sequence: O O X , X O O?

          Issue:
          What is part number for a 9001 Type K 3 position maintained selector switch for a HOA application, with the following contact sequence:

          O O X
          X O O

          Product Line:
          Harmony Pushbuttons

          Environment:
          All Products

          Cause:
          Product selection

          Resolution:
          9001KS43BH13.


          CTA-ID : 15363

          What is the part number for main control board for ATV66 drive?

          Issue:
          What is the part number for main control board for ATV66 drive?

          Product Line:
          Altivar 66, ATV66

          Environment:
          All

          Cause:
          Parts

          Resolution:
          There are 3 possible kit part numbers:

          For ATV66U41N4 to ATV66D79N4 and ATV66U41M2 to ATV66D46M2 except ATV66D23M2S264 use VX4A66CK1;

          For ATV66D23M2S264 use VX4A66CK1S260;

          For ATV66C10N4 to ATV66C31N4 use VX4A66CK2

          In all  of the kits listed above, the keypad is included.

          Please note:
          The VX4A66CK1 and VX4A66CK2 are both now obsolete.

          6610VT1 Wiggy Voltage Tester Leads

          Issue:
          What are the replacement leads for a 6610VT1 Wiggy voltage tester? 

          Product Line:
          Obsolete voltage testers formerly sold by Square D Company.

          Environment:
          Wiggy voltage testers

          Resolution:
          The 6610VT1 voltage test and all related accessories are now obsolete with no replacement. Consider another manufacturer of similar devices.  

          SMX 1500va or less frequently clicking and compensating for high input voltage

          Issue:
          Some customers may experience hearing a frequent clicking sound while their UPS is compensating for high input voltage.

          Product Line:
          Smart-UPS

          Environment:
          This issue can affect SMX series Smart-UPS 1500va or less. UPS Firmware rev 3.7 or lower.
          SMX750, SMX750-NMC, SMX1000, SMX1500RM2U, SMX1500RM2UNC
          Cause:
          UPS firmware must be upgraded to 3.8 or higher

          Resolution:
          Refer to KBASE document #FA164737 to upgrade the firmware.

          Is there information available regarding EIA-310-D, EIA/ECA-310-D and EIA/ECA-310-E?

          Issue:
          Clarification is needed on the various EIA 310 governing bodies.

          Product Line:
          NetShelter SX, NetShelter VX, NetShelter WX, NetShelter SV
           
          Environment:
          All versions and serial ranges.
           
          Cause:
          The EIA 310 organization has changed specification and owners in the past several years. What is the difference between these governing bodies?
           
          Resolution:
          See attached file
           

          What is the adjustability of the NetShelter SX leveling feet?

          Issue:
          Customers may need to know how much adjustability the leveling feet are capable of.

          Product Line:
          NetShelter SX

          Environment:
          All versions and serial ranges.
           
          Cause:
          Customers need to adjust the height of a NetShelter SX cabinet.
           
          Resolution:
          See attached document.
           

          What are the dimensions and the weight on the ATS48C41Y soft starter?

          Issue:
          What are the dimensions and the weight on the ATS48C41Y, ATSC59Y and ATS48C66Y soft starter?

          Product Line:
          Altistart 48 

          Environment:
          ATS48C41Y ATSC59Y ATS48C66Y

          Cause:
          Sizing for application

          Resolution
          The entire width of the unit is a = 15.75 in (400 mm), the entire height of unit is b = 26.38 in (670 mm), the entire depth of the unit is c = 11.81 in (300 mm), and the weight is 113.3 lb (51.4 kg).

           

          How to change the display settings of energy units from MWh to kWh in ME Meter.

          Depending on the ME meter version, meter will automatically select the appropriate units and therefore it is not possible to modify the energy units. From 40/5 to 150/5 CT ratio, the energy unit display is KWh and from 200/5 to 6000/5 CT ratio, the energy unit display is MWh.

          CT Setting:
          To change the CT settings hold down the button on the Front Face of the ME Meter for more than 5 sec when on the CT Rating display. After approximately 5 sec the display will start blinking, now enter the CT setting. Once again hold the button till the display stop flashing, to ensure that the entry is saved.

          ISX Central 6.2 release notes incorrectly quotes support for Red Hat Linux 6.

          Issue:

          ISX Central 6.2 release notes incorrectly quotes support for Red Hat Linux 6

          Product Line:

          InfraStruxure Central

          Environment:

          InfraStruxure Central 6.2 release notes

          Cause:

          TIncorrect documentation.

          Resolution:

          The release notes for ISX Central 6.2 incorrectly list support for Red Hat Linux version 5 and higher. Red Hat 5 has indeed been tested but Red Hat 6 has not. This will be corrected in the next revision of the release notes with the next Central release..

          Is there a roof available for the AR3100 which is solid and does not have open cable access holes?

          Issue:
          Customers may need for a solid roof on their cabinets.

          Product Line:
          NetShelter SX
           
          Environment:
          All versions and serial ranges.
           
          Cause:
          A more secure roof may be required for installations such as PCI.
           
          Resolution:
          The WAR7210 can be used where high security is required. It is compatible with the following models: AR3100, AR3104, AR3105, AR3200 and AR3107.
          For more information and a photo please see the attached file.

          What are the perforation pattern percentages of the NetShelter SX, SV or VX cabinet?

          Issue: 
          A customer is requesting the perforation pattern percentage information for NetShelter cabinets.

          Product Line:
          NetShelter SX, SV and VX
           
          Environment:
          All versions and serial ranges.
           
          Cause:
          Some equipment manufacturers may request minimum perforation pattern percentages for the front and rear doors of an enclosure which houses their equipment. The most updated specifications can always be found in the owners manual of the enclosures in question.

          NOTE: the perforation pattern percent of the equipment itself should be at least as open as the equipment demands of the enclosure doors.
           
          Resolution:
          see attached file.
           
           

          What is the part number for the Ethernet IP / Modbus TCP IP option card for the ATV32 series drives?

          Issue:
          What is the part number for the Ethernet IP/Modbus TCP/IP option card for the ATV32 series drives?

          Product Line:
          Altivar 32 series drives.

          Environment:
          All models, All serial numbers.

          Cause:
          Part number unknown.

          Resolution:
          The part number for the combination Ethernet IP/Modbus TCP/IP card for the Altivar 32 series drives is VW3A3616

          How to convert floating point registers to an interger value in the Enercept Meter and Energy Meter?

          Follow the steps below in the example to convert register values to an integer:


          • In this example register 287 has a value of 17395 and register 288 has a value of -22528. Register 287 is the upper 16 bit number and 288 is the lower 16 bit number.

            1) Convert 17395 and 22528 to binary numbers (add a 0 to the front of the number to make it 16 bits) and combine them (drop the negative sign from register 288). This will give you the following binary number:

             

            0 100001111110011 0 101100000000000

             

            2) Drop the 0 to the far left giving you 1000011111100110101100000000000

            3) Take the 8 bits on the far left and convert them to a decimal number:

            10000111 | 11100110101100000000000

            10000111 = 135

             

            4) Subtract 127 from the value that you got in step 3:

            135 - 127 = 8

             

            5) Take the part of the binary number that was not used in step 3

            11100110101100000000000

             

            6) Count over from the left the amount calculated in step 4. Drop off everything to the right of this.

            11100110

            7) Add a 1 to the front of that number.

            111100110

             

            8) Convert that number to decimal and this is the register value.

            486


            Original article#
            Date Created: November 11, 2007
            Last Revised: February 5, 2008
            Public
            Original Author: MN
            All content © 1992-2008 Schneider Electric


          Legacy KB System (APS) Data: RESL190996 V1.0, Originally authored by PhHa on 02/06/2008, Last Edited by PhHa on 02/06/2008
          Related ranges: PowerLogic Energy Meter, Enercept Meter

          How can I get registers to go over 9999 counts in the ProWorx Plus software?

          This is a preference selection in the ProWorx Plus software. From the ProWorx Plus Off-line Main Menu, select "Utilities", "Configuration" and "System Options". From the Systems Options page can then change the "Maximum Decimal Value" from 9999 to 65535 counts.

          What is the factory default ESIM output scaling of the PTO signal on Lexium 32?

          The factory default setting of the PTO output of the ESIM signal is set at 4096 counts per revoultion.

          The scaling is freely adjustable from 8 counts per revolution to 65535 counts per revolution.


          rev 1-17-19

           

          Part numbers for replacement phoenix contact connectors for common ION and Powerlogic meters and gateways.

          Issue
          A user would like a replacement terminal connector for an ION or Powerlogic meter or gateway

          Product Line
          ION6200 Series meters
          ION7300 Series meters
          ION7500/7600/7550/7650 Series meters
          PM5000 Series meters
          PM8000 Series meters
          EGX100/300 Gateways

          Environment
          Power Monitoring
          Energy Management


          Cause
          Replacement parts needed for Phoenix contacts.

          Resolution
          Schneider Electric does not sell the connectors. A distributor who sells PhoenixContact connectors is required. The parts are referred to as terminal block plugs. Common connectors and the PhoenixContact part number are shown below.
           
          ION6200 Connectors

          Phoenix Contact part #

          Control Power 1900785
           
          ION7300 Connectors

          Phoenix Contact part #

          Control Power 1767012
          Analog Input 4 x 1803578
          Analog Output 1803604
          Digital Output 1803617
          Communications 1803617
           
          ION7330 & ION7350
          ION 7550

          Phoenix Contact part #

          Control Power 1767012
          Digital Input 1803604
          Digital Output 1803617
          Communications 1803617
           
          ION7550 & ION7650
          Connectors

          Phoenix Contact part #

          Control Power 1767012
          Digital Input 1900840
          Digital Output 1900837
          Analog Input 1900837
          Communications 1792281

           
          PM8000 PM 5000

          Phoenix Contact part #

          Control Power 1745629
          Digital Input 1900811
          Digital Output 1900772
          RS485 1900798
          Voltage Input 1745645
           
          PM5000 EX

          Phoenix Contact part #

          Control Power 1745629
          Relays 1900798
          Inputs/Outputs 1840405
          Voltage Input 1745645
           
          EGX100/EGX300 Conectors

          Phoenix Contact part #

          Control Power 1900772
          Communications 1900808


          Note: All these connectors are green

          Data Center Expert | Remote repository data overwritten if two appliances are using the same share.

          Issue:
          Information is overwritten if two or more StruxureWare Data Center Expert servers use the same remote repository and share.

          Product Line:
          InfraStruXure Central (ISXC)
          StruxureWare Central (SWC)
          StruxureWare Data Center Expert (DCE)

          Environment:
          ISXC, SWC, & DCE (all versions)
          Remote Shares (Windows or NFS)

          Cause:
          If you add a remote repository that is already in use by another DCE server, the repository.id file is overwritten (which contains the MAC address of the server and mounted date). This may cause problems if multiple servers are using the same remote share.

          Resolution:

          Each StruxureWare Data Center Expert system needs it's own unique repository/shared folder.  These can be located on the same system, but the mounted folder must be different between the systems.
           

          What is the maximum control voltage and logic input voltage for the ATS22....S6 and S6U soft starters?

          Issue:
          What is the max control voltage and logic input voltage for the ATS22....S6 and S6U soft starters?

          Product Line:
          Altistart ATS22

          Environment:
          S6
          S6U 

          Cause:
          Control voltage and logic input max voltages allowed.

          Resolution:
          The S6 version was primarily designed for the European market and has  control voltage range (for terminals CL1 and CL2) of 187V AC to 264.5V AC (220 -15% to 230 +15%)).
          The softstart then generates a 24VDC power supply (24VDC +/- 6 V) that is limited to 42 mA.  This supply can be measured between terminals +24 and COM on the control terminal strip and should be present when the 220V power is supplied to the softstart.


          The S6U was designed and qualified for the standard NEMA range, which is: 103.5 ... 126.5V AC and is primarily used in the US.
          The allowed voltage on ATS22•••S6U control terminals (input CL1 and CL2) is from the range: 93.5V ... 126.5V, 50/60 Hz (110 -15% to 115 +10%)



           

          SQL Script to Find the SQL Server Listening Port

          Issue
          When troubleshooting application and database connectivity issues, verifying the port on which the SQL instance is listening
          for connections is a basic and important troubleshooting step.  This is also important information to obtain, to verify this port is open and
          not being blocked by any firewall rules.

          Product
          Struxureware Power Monitoring
          Power Monitoring Expert
          ION Enterprise
          ION EEM

          Environment
          SQL Server 2005, SQL Server 2008 R2, SQL Server 2012, SQL Server 2014, SQL Server 2016

          Cause
          Although the default port is 1433, the SQL instance can be configured to listen on any other desired port.

          Resolution
          *Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure.*

          1) Open SQL server Management Studio and connect to the desired instance

          2) Start a new query

          3) copy the script below and execute

          DECLARE @key VARCHAR(50), @RegistryPath VARCHAR(200)
          IF (SERVERPROPERTY('INSTANCENAME')) IS NULL
          BEGIN
          SET @RegistryPath='Software\Microsoft\MSSQLServer\MSSQLServer\SuperSocketNetLib\Tcp'
          END
          ELSE
          BEGIN
          SET @RegistryPath='Software\Microsoft\Microsoft SQL Server\'+CONVERT(VARCHAR(25),SERVERPROPERTY('INSTANCENAME')) + '\MSSQLServerSuperSocketNetLib\Tcp'
          END
          EXEC master.dbo.xp_regread 'HKEY_LOCAL_MACHINE', @RegistryPath, 'tcpPort'


          ** see attachment containing the SQL script text
           

          The energy rollover value for a 3710 is 999 999 999 kWh. Why are the modbus energy readings rolling over at 65535 KWh?

          The 3710 Modbus protocol supports both 16-bit and extended 32-bit registers (the register size is selectable from the front panel). 32-bit registers are used for large value such as energy values while 16-bit registers are used for other parameters, such as current or voltage.
          The kWh is rolling over at 65535 since it is being read as a 16-bit register, but it should be a 32-bit value; only the low byte of the 32-bit register is being read. Changing the modbus read mode to 32-bit will provide the correct kWh reading.

           

           

          Original article#16757

          Last Revised: 4 July 2007

          Public

          All content © 1992-2007 Schneider Electric


          Legacy KB System (APS) Data: RESL186856 V1.0, Originally authored by KBAdPM on 07/11/2007, Last Edited by KBAdPM on 07/11/2007
          Related ranges: 3710 ACM

          Modbus devices connected to EtherGate gateway show 65535 or 0 in ION Setup

          Issue
          A Modbus device is connected to ION Setup through an EtherGate gateway connection. Communications are established, but the meter menus are only displaying "65535" or "0" values, which correspond to an empty Modbus register.


          Communications are established with the Modbus meter


          Values in ION Setup menus display either 65535 or 0


          Serial settings of gateway are set to EtherGate protocol

          Product Line
          Ethergate ION meters
          Modbus meters

          Environment
          ION Setup v3.0

          Cause
          The IP port for the gateway is incorrectly set to 502. An Ethergate connection communicates through IP ports 780X, where X corresponds to the appropriate com port of the gateway.


          IP Port of EtherGate gateway set to 502

          Resolution
          Set the IP Port of the gateway to 780X, where X is the EtherGate com port.


          Port changed to 7802, which corresponds to the EtherGate over Com 2


          ION Setup menu displays meaningful values

           

          The “Generic Modbus” application does not provide status bits values in binary

          Issue:
          The “Generic Modbus” application does not provide status bits values in binary


          Product line:
          Generic Modbus Application or Similar application


          Environment:
          Generic Modbus Application or Similar application


          Cause:
          The “Generic Modbus” application does not provide status bits values in binary


          Resolution:
          Take the value provided by the application and convert it to binary by using a calculate like the one provided by Windows.  If using the Windows calculator, you may have to change the calculator to scientific or Programmer mode to accomplish this conversion.
          Below is a couple of examples from a Galaxy VX:
          Example 1:  Register 400002 (16385)
          16385 in BIN 100 000 0000 0001
          This example has 14 bits and to get to 16 bits two zeros were added to the left (red text)
          10 0000 0000 0001 is 0010 0000 0000 0001
           
          Example 2:  Register 400010 (512)
          512 in BIN 10 0000 0000
          This example has 10 bits so six bits needs to be added to the left (red text)
          10 0000 0000 is 000 0010 0000 0000

           

          Can StruxureWare Data Center Expert output a 32 bit register with its Modbus output?

          Issue:

          A single register in StruxureWare Data Center Expert's modbus output is limited to 16 bit.

          Product Line:

          StruxureWare Central / StruxureWare Data center Expert

          Environment:

          StruxureWare Central any version
          StruxureWare Data center Expert any version

          Cause:

          The output of a single register for StruxureWare is a 16 bit unsigned integer. This means that any value larger than 65535 can not be handled by a single register. This includes values lower than 65535 that report with a decimal such as 6553.5. DCE will output 65535 but your BMS will need to divide by 10 in such cases.

          Resolution:

          We can not output a 32 bit register in StruxureWare. To overcome this limitation, StruxureWare Data Center Expert can be configured to output a value to 2 registers. This must be configured during the initial setup for the output of each register. StruxureWare does not know which registers may be too large for an individual register so each must be done manually. Each should be polled a 16 bit unsigned integer

          To configure this option, go to the system menu and building management settings. Select the device that you will be using and choose modify device settings. If you double click any register, you get the option to "Edit the Slave Sensor Register Value" which is not necessary and you get the option to "Edit the number of registers used for this sensor". This second field can take a value of either 1 or 2. For values above 65535, you must enter the number 2 and hit OK. If the register chosen was 31000, the next available register will now be 31002. The sensor that may have been set to use 31001 will now change. This is also why this should be done upon initial setup as if the system is already configured and a register is changed, the polling software must be reconfigured with the new registers.

          If you set 31000 to a double register, you then need to poll 31000 and 31001. you then take the 1st register and left shift the first register (31000) by 16. In binary, it would look like this:

          Assuming a value of 131071, a 32 bit register would return:
          00000000000000011111111111111111

          With 2 registers, you must poll both.
          31000 returns 0000000000000001 If this were a single register, = 1
          31001 returns 1111111111111111 = 65535

          With 2 registers however, you must left shift the 1st register and add it to the second.

          00000000000000010000000000000000 is the 1st register left shifted by 16 and is equal to 65536.
          Add this value to the value returned from the second register:
          1111111111111111 = 65535


          Now you have a 32 bit number capable of holding values up to 4,294,967,295
          00000000000000011111111111111111 = 65535 + 65536 = 131071

          This math must all done on the side of the querying application.
           

          Information Controller v 1.x Upgrade Procedure

          "APC Information Controller Firmware Upgrade Procedure

          1. Download the psx1_3_5.tar file from APC web site to a folder on the local client.

          2. Log on to the Information Controller using the administrative Username and Password values, and click Connect.

          3. Select Network in the navigation bar.

          4. Select the FTP tab to make sure that FTP Access is enabled.

          5. Use FTP to import the psx1_3_5.tar file to the Information Controller from the client.

          a. At a command prompt, use the cd command to navigate to the directory that contains the psx1_3_5.tar file.
          b. Type ftp and the IP address used to log on to the Information Controller in step 2, and press ENTER.
          c. At the User prompt, type the Information Controller’s FTP username (the default is lowercase apc)and press ENTER
          d. At the Password prompt, type the Information Controller’s FTP password (the default is lowercase apc) and press ENTER.
          e. At the ftp> prompt, type bin (or binary) and press ENTER.
          f. At the next ftp> prompt, type send psx1_3_5.tar and press ENTER.
          g. At the next ftp> prompt, type bye and press ENTER to exit FTP.

          6. Select ""System"" in the navigation bar of the Information Controller.

          7. Select the ""Tools"" tab and click ""Update Software"". Highlight the 1.3.5 upgrade file and click the ""update"" button to install the psx1_3_5.tar update at the Information Controller.

          8. After the Information Controller reboots at the end of the update, log back on to the Information Controller to confirm the update was successful by clicking on ""Help"" and then the ""About"" tab."

          Modbus; How to read Status bits

          Issue:
          Modbus; How to read Status bits


          Product line:
          All products


          Environment:
          All products


          Cause:
          How to read Status bits


          Resolution:
          Using a Modbus tool like Generic Modbus Tester you receive the values in the two examples below.  The Generic Modbus tester does not provide binary values so the examples below shows the conversion.  If the application used provides binary then keep that part.
           
          Below is a couple of examples from a Galaxy VX:
          Example 1:  Register 400002 (16385)
          16385 in BIN 100 000 0000 0001
          This example has 14 bits and to get to 16 bits two zeros were added to the left (red text)
          10 0000 0000 0001 is 0010 0000 0000 0001
          Below is the mapping of the bits to the Modbus registers to the Galaxy VX.  You start the with zero on the right and end with 15 on the left.


           
          Example 2:  Register 400010 (512)
          512 in BIN 10 0000 0000
          This example has 10 bits so six bits needs to be added to the left (red text)
          10 0000 0000 is 000 0010 0000 0000
          Below is the mapping of the bits to the Modbus registers to the Galaxy VX.  You start the with zero on the right and end with 15 on the left.




           

          Can the AR8125 NetShelter AV Sliding Shelf be installed into an SX cabinet?

          Issue:
          Customers want to install the AR8125 NetShelter AV Sliding Shelf into an SX cabinet.

          Product Line:
          NetShelter SX

          Environment:
          All models and serial ranges.
           
          Cause:
          The AR8125 is made to be used with the threaded rail holes of the NetShelter AV cabinets. It can be installed into an SX cabinet with square hole rails but you must follow the instructions below.
           
          Resolution:
          See attached file.
           
          Will the AR8125 NetShelter AV Sliding Shelf Fit Into SX Cabinets?
           
           
          Q) Is the AR8125 compatible to the SX series of cabinets?
           
          A) Yes, but extra hardware is needed.
          In the NetShelter Compatibility Chart the AR8125 is listed as only being compatible with the AV series Cabinets: AR3810, AR3812 and AR3814. With additional hardware the AR8125 can be mounted into an SX cabinet, or any cabinet with square hole vertical mounting rails. 
           
           
          Q) How can I mount the AR8125 into an SX cabinet?
           
          A) Use #10-32 caged nuts: AR8005.
          The AR8125 was originally designed for use with the NetShelter AV cabinets which come with #10-32 tapped rails.
          The hardware that ships with AR8125 includes #10-32 screws (black in color). These attach the AR8125’s sliding and stationary rails to the NetShelter AV’s #10-32 tapped vertical mounting rails.
          To mount the AR8125 to a NetShelter SX with square holed rails requires the use of #10-32 caged nuts. Our sku AR8005 is a pack of (36) #10-32 caged nuts.
          If you try to use the M6 caged nuts and screws which ship with the NetShelter SX cabinets it won’t work. The holes in the AR8125’s horizontal mounting rails are 5.5mm o.d. and the M6 screw is 6mm o.d. The M6 screw is too wide to fit through the holes in the horizontal mounting rail.
           
          Note: the AR8125 is a shallow shelf with a maximum depth of 25.25”. If deeper equipment is mounting into the cabinet you may want to mount the rear of this shelf onto a recessed rail kit. This will reserve the NetShelter SX’s rear vertical mounting rails for use with the deeper mounting equipment.
           

          Video: Battery Installation of APC AV Power Conditioners with Battery Back-Up

          Issue:
          How to install and connect the battery in a APC Power Conditioner with Battery Back-Up at first time start-up or following routine battery replacement.

          Product Line:
          APC AV Power Conditioners with Battery Back-UP
          S20BLK
          S15BLK
          S10BLK
          J15BLK
          J10BLK

          Environment:
          All models and serial number ranges.

          Cause:
          Battery must be installed and connected for proper device protection during power outages and interruptions. This is most common upon initial set-up or following a routine replacement of an end-of-life battery.

          Resolution:
          In accordance with APC’s interpretation of U.S. Department of Transportation regulations, APC ships this device with the internal battery pack disconnected. The front bezel of the unit is also not attached to the unit when shipped. This procedure provides for connection of the battery when the front bezel has been prematurely installed onto the chassis. Connect the internal battery pack as follows:



          1. Grasp the front panel at the sides (Figure 4), and pull the front bezel from the unit.



          2. Push the Battery Wire Connector (Figure 5) into the hole located at the left of the Battery Pack. Ensure that the Battery Wire Connector is pushed into the hole and securely connected by gently pulling on the wire to see if it is attached to the connector.



          3. Install the battery retaining bar.

          4. Install the front Bezel (Figure 6), by aligning the four pins located on the back-side of the Bezel to the holes at the left and right sides of the unit. Gently push the front Bezel onto the unit.


           

          Video: Troubleshooting no communication between UPS and PowerChute Business Edition

          Issue:
          No Communication with UPS

          Product Line:
          PowerChute Business Edition
           
          Environment:
          All supported OS

          Cause:
          There are many possible causes. See resolution / troubleshooting for list

          Resolution:

          Troubleshooting Communications on Windows

          1.     Check that the PowerChute Business Edition Agent service is running, named "APC PBE Agent".
          2.     If you are using serial communications, check a) that you are using the serial cable that came with the UPS and b) that it connects the serial port on the UPS to the serial port on your computer.
          3.     If you are using USB communications, make sure that the USB cable that came with the UPS is connected from the USB port on the UPS to the USB port on your computer.
          Note: The serial communications cable is not a standard RS-232 cable and differs depending on the UPS type. Please refer to the table below. For USB communications, the cable must be USB-IF certified.

          Choosing the DB9 or RJ45 Port
          Some UPS devices have both the DB9 and RJ45 port types (e.g. several SUA devices). If you are installing or upgrading PowerChute Business Edition with no UPS attached, and you are asked to manually choose either a DB9 or an RJ45 port: choose the DB9 port.


           
          UPS Type UPS Model Cable
          Smart-UPS All (except SMT, SMX & SURTD) 940-0024 (advanced signaling)
          940-0020 (simple signaling)
          Any standard USB cable (USB)
          Smart-UPS SMT, SMX 940-0625A (Smart Signaling)
          940-0128D (Simple Signaling)
          940-0117B (USB)
            SURTD 940-1525A (Smart Signaling)
           
          1.     With the correct cable attached, stop and restart the PowerChute Business Edition Agent service, "APC PBE Agent". If the system is still unable to communicate, proceed to the next step.
          Make sure that PowerChute Business Edition is configured to use the correct communication port.
          2.     The communication port is no longer configurable within the Agent in v9.5+. If you wish to change from a USB port to a serial port, you must re-install the PowerChute Business Edition Agent.

           

          Troubleshooting Windows Serial Communications

          Try debugging the COM port with a tool like PuTTY – using 2400 as the baud rate for Smart-UPS models SU, and SUA. See the “Checking UPS Communications on Windows” section of the PowerChute Business Edition Installation Guide for more information. For Smart-UPS models SMT, SMX, SMC, SURTD it is not possible to test serial com using PuTTY or other like tools.


          Troubleshooting Windows USB Communications


          1.     Go to the Windows Control Panel - Administrative Tools - Computer Management.
          2.     From Device Manager select Batteries. You should see APC UPS.
          Note: If configuring for native shutdown via Control Panel - Power Options then the driver should be HID UPS Battery. Knowledge Base article FA159743 discusses how to switch drivers.
          3.     From the Device Manager select Human Interface Devices (HID). You should see a driver called American Power Conversion USB UPS. If either HID or this driver does not display, proceed with the steps below.
          4.     Make sure that the USB port is enabled in your computer BIOS. Consult your computer documentation for details on how to enable the USB Port.
          5.     If your installation includes a USB hub (a device that multiplies the number of USB ports available), and the UPS is plugged into it, check that the hub is receiving power. Check your hub's manual to learn whether the hub should be powered with an AC/DC adapter.
          6.     Ensure that the USB cable connected to the UPS is the last cable in the chain (downstream). Make sure that all other USB devices upstream from your APC UPS have communication. If an upstream device is not communicating, any device downstream possibly may not communicate either. Remove the device that is not communicating and see if that has any effect.
          7.     Using a freeware utility such as USBDeview.exe you can review all connected USB devices.
          Note: APC recommends that for optimum performance the UPSs USB cable be plugged into the PC's USB port directly, and not into a USB hub.
           

          Additional Windows Troubleshooting Information

          1.     Once you have followed the steps outlined in the Troubleshooting sections above, stop and restart the PowerChute Business Edition Agent. If the system is still unable to communicate, proceed to the next step.
          2.     If you have a SmartSlot accessory connected to the UPS, check that it is configured correctly. More information regarding these accessories is available on https://www.apc.com/products/
          3.     If you still have not established communication, try using another communications (Serial/USB) cable if one is available.
          If you have tried all of the techniques above but have still not established communication, visit https://www.apc.comhttps://www2.schneider-electric.com//support/ for troubleshooting help.

          Troubleshooting Communications on Linux

          Serial Comm:
          1.   Make sure that the serial cable that came with the UPS is connected from the serial port on the UPS to the serial port on your computer.  
          2.   Stop and start the PowerChute Agent. If the Agent process is not running: start and stop it by entering the following commands in a command prompt:
          # /Linux/
          # /etc/init.d/PBEAgent start
          # /etc/init.d/PBEAgent stop
          3.   Try debugging the COM port with a tool like PuTTY – using 2400 as the baud rate for Smart-UPS models SU, and SUA. See the “Checking UPS Communications on Windows” section of the PowerChute Business Edition Installation Guide for more information. For Smart-UPS models SMT, SMX, SMC, SURTD it is not possible to test serial com using PuTTY or other like tools.

          USB Comm:
          USB communications is supported with PowerChute Agent 9.5 running Redhat Linux and starting with version 10 the Agent is supported on SUSE Linux. See the PowerChute Agent Compatibility Guide to verify support.
          To test the USB ports run the command usb-devices to see a list of connected USB devices. If the command is not present in the OS contact the OS provider support for assistance. 

          ClearSCADA: displaying the 'bit' values in a Double Word point

          Using logic, it is possible to display the individual bit values in a double word point.  This is useful in protocols such as Modbus where bit packing is used to transmit data in low bandwidth systems.  Here is one such example of how the individual bits may be extracted.

          1) In this example an internal analog point has been created and named D_WORD to represent a 16-bit point.  Sixteen digital points have been created and named bit0 through bit15.  Along with with is the logic program (function block diagram is used for this example) as well as the mimic.  The tree structure in ViewX looks like this:





          2)  In the fbd logic program the analog and digital points are added to the 'Direct' table with the analog point being configured as a DWORD type and the digital points being configured as BOOLEAN types.  The table looks like this:





          3) In the fbd logic program a series of AND function blocks act to filter out which weighted values (i.e. 'bits') are true.  From here, the output of each AND function block is sent to a DWORD_TO_BOOL function block to convert the weighted value to a boolean value (0 or 1).  The output of each DWORD_TO_BOOL is then sent to its corresponding digital (bit) point.  The logic looks like this:





          4) With the logic program in run mode, the connection values can be displayed so that all values for all points in the program may be seen.  In this case the analog point has been given a value of 15384 and the corresponding digital points are shown as either FALSE or TRUE.





          5) On the mimic, the analog point is shown with its value and below it is shown the individual bit values.





          6) The logic used in this example may be found in the enclosed q_pull it from word.sde file which is save in ClearSCADA 2014 R1.1 format.  Any version of ClearSCADA from version 2014 R1 or newer may import this .sde file.


           
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