box wall deep 3g sing height


Catalogue Number: 164/3
box wall deep 3g sing height
Colour: Per UOM Std.
  • 1 PCE 1


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Range of product
Series 164
Product brand
Number of gangs
3 gangs
Cable entry number
Surface treatment
97 mm
142 mm
58 mm
Location of connection

Frequently Asked Questions

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What is the alternate code for a 164/3

There is no plastic box the same size as 164/3, you can use PDL144Mt side by side would do the same

What is the wall box to suit the B6/30/3 ?

 The part number for the wall box is 164/3

What is the wall box to suit the B8/30/4

 The wall box part number is 164/4

What is the wall box to suit the B4/30/2 ?

 The part number for the wall box is 164/2

What are the dimensions of the 164/5 wall box?

The dimensions of the 164/5 wall box are 234mm wide x 97mm high x 58mm deep.

Some of the key features are:
  • Fixed nut
  • 5 gang
  • Standard size
  • for poured concrete
For further information please visit

What is the wall box to suit the B10/30/5 ?

 The part number for the wall box 164/5

What are the dimensions of wall box 164/4 and the part number to suit?

The 164/4 which is the wall box to suit part number B8/30/4.

dimensions  188mm x 97mm x 58 mm

What are the dimensions of wall box to suit 14/30/7

Dimensions of wall box 324mm x 97mm x 58mm Part no 164/7

What is the part number for the wall box for the 14/30/7 and dimensions?

The part number for the wall box for the 14/30/7 and dimensions are - 164/7 & dimensions - W324mm x H97mm x D58mm

For further information , visit link below:-

User-added image

What are the dimensions of the wall box to suit the B12/30/6 Multi-Gang Switch?

The wall box to suit the 12/30/6 Multi-Gang Switch is a 164/6.

The dimensions of the wall box is a 164/6 are 278mm(W) X 97mm(H) X 58mm(D).

Some of the key features are:

  • 30 series rocker type
  • B-Style
  • Switch arrangement 6 horizontal and 2 vertical
  • Fascia size: 303 mm Width x 120 mm Height
  • 12 number of switch apertures

For further information please visit

What is the replacement for 16468 CT?

The replacement for 16468 CT is METSECT5MF025

What are the nine current settings on the Vigirex relay catalog number 56372 (56372TD), or RH99M?

Product Line:
Circuit Breakers

Electrical Distribution Equipment

The settings are 30ma, 100ma, 300ma, 500ma, 1A, 3A, 5A, 10A, 30A.

What is the current transformers with accuracy class 0.5rated power: 3 VA?

 The part code is 16455

What is the Surge Arrestor to fit PDL DBF30 for domestic application

Part code is 16693

What is the cable size for the earth on the 16693

 The cable size is 4 or 6mm

What is part number for lid to suit 265/3?

Unfortunately, the part number 265/3LID-GY is no longer available.

What is the replacement for the Merlin Gerin Current Transformer 16456?

The Part code is METSECT5CC020.

What wall clip is used for Prestige large format plates?

The 154/2 is the clip to suit any Prestige large format plate 115mm x 115mm

Part number for a C clip to suit prestige range?

The part name is 154/2

Is there a 154 C-clip that does thicker than 10mm plasterboard/ gyprock?

Yes the 154/1 does plasterboard/gyprock thickness's between 19-25mm.

What is the difference between the Surge Arresters reference 15597 and 16447

The difference between the Surge Arrester references 15597 and 16447 is as follows:

1.) 15597 is a PF20 3Pole Fixed type Type 2 LV Surge Arrester.
2.) 16447 is a PRD20 3Pole Withdrawable type Type 2 LV Surge Arrester. 

Both are suitable to be used in low risk level and for use in TNC Earthing systems.

The difference is that 15597 at its end of life needs to be replaced as it is Fixed type, while 16447 at its end of life can be reused by simply replacing the cartridge as it is Withdrawable type, and the other major advantage is that the wiring does not get disturbed.

What is the part number for the replacment to 16451?

The replacement to the 16451 is new part number - METSECT5CC005
For further information please visit the link:
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What are the dimensions for part number 162/4?

The dimensions are 186mm (w) x 194mm (h) x 58mm (d)

for more information on this part please refer to

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What are the part numbers for Brushed Aluminium covers for the 1/2/3 gang architrave switches in the C2000 series?

The part numbers would be  C2001C-BA for single gang, C2002C-BA for double gang and C2003C-BA for triple.
These also come in a labelled version.

For more information, visit the website at and click on the link to view a brochure.

Why can't I measure a voltage on the time switch output contacts.

The time switches have a "volts free" contact which means that the contact is not connected internally to the time switch power supply.

The contact needs to be separately fed (usually linked across from the incoming live)

Why is the 16693 surge protection device resettable?

It has a built in 6kA circuit breaker, however the surge protection cartridge is non-replaceable so once the cartridge has operated the unit will need to be replaced.

What is the part number of the wall clip suitable for large format Prestige P2000 plates?

The part number for the wall clip suitable for large format Prestige P2000 plaes is 154/2.

Do you have the a longer version of the standard mounting screws for your power points?

Yes the part number for the longer screws is a 355A. They are 50mm long apposed  to the 355 which is 32mm long. Both screws are M3.5 X 0.8 Pitch.

What would cause the error "Flash RAM version mismatch, cannot write" when trying to download to a Quantum PLC using ProWORX NxT?

"Flash RAM version mismatch, cannot write" when trying to download to a Quantum PLC using ProWORX NxT

Product Line


The most common cause of this error is selecting the wrong "Controller Type" during configuration.

When configuring a Quantum PLC with ProWORX NxT, you must select the correct executive firmware for the "Controller Type". Below is the Change Controller Type "Pick List". If the Quantum PLC has version 2.XX firmware, you need to select Rev 2 for the PLC Type. "Quantum 113/3 is for version 1.XX firmware" and "Quantum 113/3 REV 2" is for version 2.XX firmware.

StruxureWare Central Virtual Machine time may drift by a few seconds a day.

StruxureWare Central Virtual Machine time may drift by a few seconds a day per system.

Product Line:
StruxureWare Central, StruxureWare Data Center Expert.

StruxureWare Central/StruxureWare data Center Expert virtual machines only.

This issue is platform dependant.

For VMWare hosts, the sync time to host option (made possible by VMWare tools) can be enabled for the VM(s) individually.

Vmware has a kbase for this issue describing the problem:

Are there illustrations of how to change the accessories on a NetShelter CX: AR4018, AR4018I, AR4024, AR4024I, AR4038, AR4038I?

Are there instructions showing how to change parts and accessories of the NetShelter CX: the clips, doors, side panels, fans and fan power supply?

Product Line:
NetShelter CX
All versions and serial ranges
Customers may need instructions for changing parts of the NetShelter CX.
See attached file.

How many custom html pages can be stored on the host circuit monitor using ECC21

Product Line


You can have up to 10 .html pages on the ECC21, if the firmware on the ECC21 is version 4.5 and the firmware on the CM4000/3000 is version 12.720 or higher. Older firmware of CM4/3 or ECC21 will only allow 5 .html pages to be stored on the host circuit monitor.

For an example of how to add wepages see FA232892.

Can an ATS23 be used with a motor that is smaller than the rating of the soft starter?

Issue:   Can an ATS23 be used with a motor that is smaller than the rating of the soft starter?
Product Line:  ATS23 
Environment:  All
Cause:   N/A
Resolution:   The soft starter will fault if the current is less than 10 % of the rating. Therefore, the actual load must be great enough to cause the motor to draw more than 10% of the rated current for the soft starter. If the load is light you may be able to get it to run if the ACC is decreased.


Rating and Use of UL489 Molded Case Circuit Breakers in APC Rack Power Distribution Products


Rating and Use of UL489 Molded Case Circuit Breakers in APC Rack Power Distribution Products

Product Line
  • Rack Power Distribution
    • AP7XXX
    • AP8XXX


  • Rack PDU models with molded case breakers


Questions arise regarding the derating required when circuit breakers Listed to UL 489 are used in rack power distribution units.


While the design and construction of this type of circuit breaker is not affected by temperature and loading effects, UL’s guidelines for use require that the circuit breaker continuous loading not exceed 80% of the circuit breaker rated current.

While there are some circuit breakers that are Listed and marked for 100% use, circuit breaker size and the required enclosure space preclude use of these circuit breakers in Rack PDUs.

Below is an excerpt from the UL Guide information for UL 489 Molded Case Circuit Breakers:

Circuit Breakers, Molded Case and Circuit-breaker Enclosures


Unless otherwise marked, circuit breakers should not be loaded to exceed 80% of their current rating, where in normal operation the load will continue for three hours or more.


Does the 554C4 have new 4 single screw connectors instead of the original two screw connectors?

Over the coming months, the terminal connectors supplied with a number of Electrical Accessories will be changing. These changes are:
  1. The screw type in the connector will suit either a No. 2 Philips Drive or a No 1 Square Drive screwdriver.
  1. Terminal connectors will now be square wrapper design, ensuring reliable connection.
  1. All connectors will now be supplied with single screw. This is fully compliant with AS/NZS3000:2007 as per clause (d) below from sub-section 2.9.4. for active, neutral and earth connections.
(d) a neutral conductor used as a combined protective earthing and neutral (PEN) conductor for protective earthing of any portion of an electrical installation, the terminal shall be of a type having—
  1. two screws; or
  2. one screw with an outside diameter not less than 80% of the tunnel diameter.
The terminal connectors being supplied have a screw diameter in excess of 80% of the tunnel diameter which means the single screw connectors can be used for active, neutral and earth connections.
The products supplied with new connectors are:
  • 504/4
  • 554/3
  • 554/4
  • 554J4
  • 554C4
  • 554J4B100
  • HD554J4

Is there a C clip for 13mm gyprock as the 154 doesn't fit ?

No, The 154 is designed to suit  up to 12mm and then the 154/1 suits from 19-25mm . If These are not suitable then 155 series may be used

AP84XX, AP88XX, AP89XX, and AP86XX 2G Rack PDU LCD Backlight Behavior


When should my Rack PDU 2G LCD remain on and when should it turn off? I have different units displaying different behavior.

Product Line

  • Rack Power Distribution
    • AP8XXX SKUs


  • Certain firmware versions as noted below
  • All serial numbers


With firmware versions earlier than v5.1.2, the available backlight configuration options are "On" (default), or "Off". The LCD backlight on the PDU will be illuminated blue all of the time, by default.

A firmware change has been introduced with rpdu2g firmware v5.1.2 and higher. The update has been provided to maximize the life-span of the rack LCD display and to save energy by automatically turning off the backlight when not in use. At product startup, the LCD backlight will remain on for 10 minutes. The backlight will remain on as long as the buttons on the display are pushed. Then, 10 minutes after the last button is pushed, the backlight will turn off. The available configuration choices you will find for this in the config.ini are "Auto-On" (default), or "Off".  

Beginning with firmware version rpdu2g v6.0.9 and higher, the user can also completely disable the LCD backlight and button functionality via the config.ini value DISPLAY_ENABLE. This can be set to Enabled or Disabled for standalone PDUs or each PDU in a Network Port Sharing group.

Note: AP84XX series Metering by Outlet Rack PDUs require v6.1.0 rpdug app and higher and are being released in September, 2014. They cannot be downgraded.


If you are unsure of your firmware version, you can access the network management card to find out. If it has been previously configured, you can find the IP address listed on the front display of the PDU under Main Menu->Software Info->IP address. (If your display is disabled as noted above, this will not work).

Within the network management card web interface (blue and white), please check under Administration->General->About and note your AOS and rpdu2g APP versions. In the green and white interface, navigate to About->RPDU.

Within the network management card command line interface, you login and issue the about command to find your AOS and rpdu2g APP versions.

PowerSCADA Expert - Maximum number of IODevices of MODNET type

Customer request:
To integrate in the PowerSCADA Expert (PSE) project 400 sets of Ethernet devices which support Modbus TCP protocol.
The question was if all the devices can be integrated to one PSE Server, and the SCADA system is redundant.
In the legacy software version, one IOServer could only have one TCP/IP Board and 255 Ports can be created on that type of Board.
Can we integrate all the devices into one PSE Server? If yes, then how to configure the communication including IO Server, Board, Port and IODevice?

The maximum limit in PowerSCADA software is of 16383 IODevices per project and 4095 simultaneous multiple protocols.
BOARD types have to be unique per IOServer.
You may find reference of the word "Channel" in various documentation resources.
To be clear, PORT = Channel.
PORT number limits are hardcoded into each communication driver.
The TCPIP driver (TCPIP.DLL) supports 512 PORTS per board since DLL version, thus MODNET driver (MODNET.DLL) supports 512 PORTS (channels) since driver version

These limits are theoretical limits, in reality there are Kernel Queues that introduce another limitation.
[Kernel]Queue has a max of 5000 (which is also default value), but some drivers like Modnet consume more queues per channel than others.
Modnet consumes 13 Kernel Queues per PORT.
As a result, a 512 hardcoded limit for Modnet PORTs will be downgraded to 300-350 because of these queues.
So, consider the limit at 350 MODNET PORTS per BOARD (per IOServer).
If you use ModbusTCP/RTU Gateways, then you can have thousands of IODevices on the same IOServer, just because for each of the 350 PORTS you could have several different IODevices, with different Addresses (UnitID).
For example: 1 Gateway to collect 5 SEPAMs means: 5 IODevices (5 different IODevice Addresses), 1 PORT (the same PORT that uses Special Options for Gateway's IP address), 1 BOARD (TCPIP).

To overcome the 350 PORTS limit, more IOServers are needed.

Further, another reduction should be made, imposed by the recommended number of IODevices per IOServer.
In the same project, the same Cluster, the same Network Address, the PowerSCADA team recommendation (rule) is: either 50000 tags or 250 IODevices per IOServer. Whichever comes first.
To create another IOServer in the same Cluster and the same Network Address, simply add another IOServer but specify a different Port (this is the Port from the IO Server dialog window).
Doing so, you will need to define different Ports for the extra IOServers: default is 2082, so you may add any unused TCP port: 3082 for second IOServer, 4082 for third IOServer and so on.

Here are some configuration screenshots (using Excel and DBF Add-in) to illustrate the IODevices distribution per IOServers:





Created on 8th JUL 2015 by
Adrian Dicea
Global Expert Technical Support Engineer - Support Prime PSE / EGX

Power Monitoring Expert 8.2 installation/upgrade fails at Create Database and Verify Database if SQL Server Management Studio v17.x is installed

The installation of PME 8.2 or upgrade to PME 8.2 fails at the 'Create Database' and 'Verify Database' steps. None of the databases get created. This will occur if SQL Server Management Studio (SSMS) v17.x has been installed. This problem is independent of the SQL Server version being used. The problem occurs because version 17 of SSMS installs sqlpackage.exe in the \140\DAC\bin folder, and this is not where the PME installer expects it to be. This new version of SSMS is compatible with older versions of SQL Server, so this problem is not confined to those using SQL Server 2016.

Product Line
Power Monitoring Expert (PME) 8.2



New Installs
CASE 1: You have tried to install PME 8.2 and the installer has failed at the Create Database and Verify Database steps
  1. Shut down the installer
  2. Go to Control Panel -> Programs and Features and uninstall 'Microsoft SQL Server Data-Tier Application Framework (x86)' - see attached screen cap
  3. Browse the PME 8.2 DVD to the Setup\Setup[Support\Database directory and double-click on DACFramework.msi
  4. Start the PME Installer and choose 'Reconfigure'.
  5. The Reconfigure will create the databases and do all the necessary configuration steps
  6. Once the Reconfigure is complete, close the installer, go to Programs and Features, right click on Power Monitoring Expert -> Change - > Reset Accounts
  7. You only have to reset the supervisor account.
Once this is complete, PME has been successfully installed.

CASE 2: You have not yet run the PME 8.2 installer
Before running the PME 8.2 installer
  1. Go to Control Panel -> Programs and Features and uninstall 'Microsoft SQL Server Data-Tier Application Framework (x86)'
  2. Browse the PME 8.2 DVD to the Setup\Setup[Support\Database directory and double-click on DACFramework.msi
Once this is done, PME will install successfully, and Database Manager will work correctly.

CASE 1: You have tried to upgrade to PME 8.2 and the installer has failed at the Create Database and Verify Database steps

  1. Go to Control Panel -> Programs and Features and uninstall 'Microsoft SQL Server Data-Tier Application Framework (x86)'
  2. Browse the PME 8.2 DVD to the Setup\Setup[Support\Database directory and double-click on DACFramework.msi
  3. If the Installer window is still active, choose 'Try Again', if not restart the installer and choose 'Resume'

Once this is done, PME will upgrade successfully.

CASE 2: You have not yet run the PME 8.2 installer
Before running the PME 8.2 installer

  1. Go to Control Panel -> Programs and Features and uninstall 'Microsoft SQL Server Data-Tier Application Framework (x86)'
  2. Browse the PME 8.2 DVD to the Setup\Setup[Support\Database directory and double-click on DACFramework.msi

Once this is done, PME will upgrade successfully.

Additional Information

The issue is not with the SQL Server database engine, but rather with the recent version of SQL Server Management Studio (SSMS).  SQL Server Management Studio is a tool that is compatible with multiple versions of SQL Server and includes a number of tools, including the DAC components.  The DAC components are invoked from SSMS in the import and export of DacPac files, which is what PME uses to create and upgrade databases. Recently, Microsoft released a new version of SQL Server Management Studio, moving from version 16.53 to 17.x.  Version 17 uses SQL Server 2017 (not yet released) SQL compatibility 140 instead of 130. Because the PME installer sees SQL Server 2016, it expects SQL Compatibility 130 and therefore it looks for sqlpackage.exe in the \130\DAC directory. Since it is not there, the database creation and thus the PME install fails.

A new SQL Server 2016 SP1 install will direct you to install v17.x of SSMS. If you have an older version of SQL Server, if is possible to upgrade SSMS to v17.x. It is a free download. However if SSMS v17.x is installed, both new PME 8.2 installs, and upgrades to PME 8.2 will fail. PME uses sqlpackage.exe to create and upgrade databases. 

PME 8.2 installer is looking to use and access Sqlpackage.exe from the following folder
C:\Program Files (x86)\Microsoft SQL Server\130\DAC\bin\
however the latest version of SQL server 2016 SP1, the Management Tools installer places this new version of Sqlpackage.exe in
C:\Program Files (x86)\Microsoft SQL Server\140\DAC\bin\
Since  Sqlpackage.exe is where the installer expected, none of the databases will be created. You will see an error like:
" RunExcutable encountered a problem running process for command C:\Program Files (x86)\Microsoft SQL Server\130\DAC\bin\sqlpackage.exe /Action:Script
System.ComponentModel.Win32Exception (0x800040005): The system cannot find the file specified "

It is possible to edit one of the installer broker files - '' xml -  file to have the correct path. Once that broker file is updated, you can re-run the installer and it will complete that step successfully. However, even though PME 8.2 installs, Database Manager will not function correctly, since it also uses sqlpackage.exe. This is not the recommended workaround.

Related Issues
If Power Monitoring Expert 8.2 is installed on a server using SQL Server 2016, and SQL Server Management Studio is subsequently upgraded to v17.x, Database Manager will no longer function normally.

If SQL Server Management Studio is upgraded to v17.x on any PME system with any SQL Server version, the 'Reconfigure' function of the PME installer will fail on any of the steps requiring database interaction.

To correct both of the above issues:

  1. Go to Control Panel -> Programs and Features and uninstall 'Microsoft SQL Server Data-Tier Application Framework (x86)'
  1. Browse the PME 8.2 DVD to the Setup\Setup[Support\Database directory and double-click on DACFramework.msi


Where can I get support for APC and MGE Products?

For support on APC and MGE products please visit:

AC Power
Additional Management Cards and Options
Air Cooled Chillers
Air Distribution Accessories
Airflow Management
AIS 3000
AIS 5000
AIS Accessories
AIS Battery Systems
APC Enterprise Manager
Application Shutdown Utilities
Assessment Services
Auto and Air Inverters
AV Accessories
AV Power Conditioners & Battery Backups
AV Power Filters
AV Pro Interconnects
AV Surge Protectors
Backpacks and Messenger Bags
Back-UPS Accessories
Back-UPS Office
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