socket swt sing 10a 250v

SOCKET SWITCHED SINGLE 10A 250V

Catalogue Number: 2015
socket swt sing 10a 250v
Colour: White Electric
Colour: Per UOM Std.
  • Dark Blue 1 PCE 1
  • Red 1 PCE 1
  • White Electric 1 PCE 1

Specifications

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Product brand
Clipsal
Range of product
Series 2000
Control type
ON/OFF button
Number of gangs
1 gang
Pin number
3
Number of power socket outlets
1
Actuator
  • switch
  • rocker
    • Mounting position
      horizontal
      Fixing mode
      by screws
      Local signalling
      without light indicator
      Material
      plastic
      Surface finish
      glossy
      [Ue] rated operational voltage
      250 V AC
      [In] rated current
      10 A
      Depth
      30 mm
      Length
      116 mm
      Width
      76 mm
      Fixing center
      84 mm
      Standards
    • AS/NZS 3100
    • AS/NZS 3112
    • AS/NZS 3133
      • Product certifications
        RCM
        REACh Regulation
        Reference contains Substances of Very High Concern above the threshold
        EU RoHS Directive
        Compliant
        Mercury free
        Yes
        RoHS exemption information
        Yes
        China RoHS Regulation
        Product out of China RoHS scope. Substance declaration for your information
        Circularity Profile
        N/A

        Documents & downloads

        hide show
        Filter items
        • All

        • CAD Files and Packs

        • Technical Leaflet

        • Installation Instruction

        • Product Environmental

        • Operating Manuals

        • Specifications

        • Certificates (MSDS)

        Frequently Asked Questions

        hide show

        wants ba cover for c2015

        Code = C2015C-BA

        Can part number 2015X accommodate TV mech?

        A TV mech CAN NOT be put into 2015X. Must have at least 150mm of separation.
         

        Wiser Power Monitor Installation Instructions

        Issue:
        Where can I find installation documentation for Wiser Power Monitors, WISERJLPM200, WISERCTPM200?

        Product Line:
        Wiser Home Managerment System

        Environment:
        Residential Home
        https://www.wiserenergy.com

        Cause:
        End user or installer in need of documentation 

        Resolution:
        There are 2 Wiser Power Meters.  
        The "JL" model, WISERJLPM200, has a Jetlun logo on it.  It was sold from 2013 to early 2015.  In first quarter 2015, it was replaced by WISERCTPM200.

        Documentation is attached.
         

        Is there a C2015 in 15A with extra switch?

        Yes the part number for a C2015/15X.

        Does a standard 2025 fit the 157/1F?

        Yes, yes it does.

        ClearSCADA: WebX upgrade in ClearSCADA 2015 R1, 2015 R2 and 2017

        ClearSCADA's new WebX server installs differently depending on the version of ClearSCADA that you have:

         Background

        Starting with ClearSCADA 2015 R1, a new WebX server has been included in the ClearSCADA software package along with the original WebX client.  This new WebX server utilizes the Internet Information Services Manager (IIS) in order to facilitate its connection.  ClearSCADA users may choose to view WebX by way of either the original WebX client or by way of a WebX client connection to the new WebX server.



        ClearSCADA 2015 R1 featured ClearSCADA Mobile and the new WebX bundled into a single feature. Bundling them together was found to be less flexible and reliable as opposed to having these features separated. 

        ClearSCADA 2015 R2 had both ClearSCADA Mobile and the new WebX separated, however the Mobile Companion still had to be tied to a Web server. Hence it was actually tied to the old Web server components and was installed along with it. This would be why it was not in the list as a separate feature in 2015 R2 (Control Panel | Programs and Features).

        Starting from ClearSCADA 2017 the total separation of the two components was completed and the new WebX started to appear as a separate feature (in Control Panel | Programs and Features).


        Installation

        Prior to ClearSCADA 2015 R1, WebX installed quietly as part of the standard ClearSCADA installation (full or standard installation).

        Starting with ClearSCADA 2015 R1, the installer runs through the installation of most of the ClearSCADA components first, then it runs through the installation of the new WebX component.  The user is prompted to install the new WebX upon completion of the installation of the other ClearSCADA components (CS server, data access components, ViewX, etc).

        A user simply needs to start the installation process by selecting the "Install ClearSCADA " option from the splash screen (valid for ClearSCADA 2015 R1, ClearSCADA 2015 R2 and ClearSCADA 2017).  These screens look as follows:





        Starting with ClearSCADA 2017 R2, the new WebX component installation has been moved to its own installer.  This is covered in a separate knowledge base article; FA366071 ClearSCADA: Configuring the new WebX in ClearSCADA 2017 R2.

        eXL Hoist Change - 20154

        Issue:
        Is there any difference between the older generation and newer generation of the eXL Hoist controllers?

        Product Line:
        Wireless Joysticks - GIC Product

        Environment:
        US Product

        Cause:
        Product Characteristics

        Resolution:
        The eXL Hoist system was changed in late 2015 to incorporate a better battery than the older design.  Besides this change, there is no functional difference between the units.

        What is the part number of white 2015 switched single 2000 series outlet with red dolly/mechanism ?

        2015RDL-WE is the part number of the white 2015 switched single 2000 series outlet with red dolly/mechanism.
        For further information, please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=2015RDL

         

        Lock for old Prisma beige cabinet?

        Support and spare parts for Prisma beige ended December 2015

        Is mech removable in part number 2015X?

        Yes, the mech in part number 2015X is removable.

        For more information on this part please refer to https://www.clipsal.com/Trade/Products/ProductDetail?catno=2015X


        User-added image

        What is the part number for a C2015 with 2 USBC?

        The part number is C2015USB2C.

        what is the part number for cover for the 4015?

        The part number for cover for the 4015 is 4015C
        For further information, please visit:
        https://www.clipsal.com/Trade/Products/ProductDetail?catno=4015C

        User-added image

        Do you have a medilec 2025 double pole?

        This is only available in a vertical outlet. the part number is a ML2025VD.

        Power Monitoring Expert 8.2 - Report Generator (RepGen) performance is noticeable worse in Excel 2016 than it is in Excel 2007 or Excel 2013

        FYI
        The performance of Report Generator (RepGen), the Excel-based reporting tool is quite a bit worse when using Excel 2016 than it was in earlier versions of Excel. For example, using the same server and the same data set, a report run in Excel 2016 took five minutes, where the same report run using Excel 2007 or Excel 2013 took under one minute.

        As RepGen is near end of life, this problem will not be investigated. The recommendation is to use versions of Excel prior to Excel 2016 if optimal performance is required.

        Osisense XM_XMPC06C2941S701 specifications and how to order in 2015

        1) The XMPC06C2941S701 power switch is the "standard" XMPC06C2941 (available under logistic ref. XMPC06C2941AB in 2015, requesting to provide the fluid entries A, B, C, D definition) supplied with S701 specification.

        2) S701 specifications meaning
        • 1/2 gas fluid connection drilling in A (see attached file for fluid entries designation)
        • 1/4 gas fluid connection drilling in C
        3) How to order the XMPC06C2941S701 reference in 2015 : it has to be ordered under the following logistic reference XMPC06C2941S701AB (internal Schneider rule). Logistic situation : available, in stock in IDC Evreux France.

        ClearSCADA: Multiple Containers in ClearSCADA 2017 R2

        The StartupConfiguration.xml file used to configure multiple ViewX containers has changed in ClearSCADA 2017 R2.  The StartupConfiguration file format that was used for ClearSCADA 2015 R1, ClearSCADA 2015 R2 and ClearSCADA 2017 must be changed in order to run multiple containers in ClearSCADA 2017 R2.  Below are the details:

        Information Regarding Multi-Monitor Setup in the ViewX Help:  May be found in:

        System Administration | Client Administration | Launch a ViewX Client on a Multi-Monitor Setup | Configure a Multi-Monitor Setup | Startup Configuration File


        Note shown on the ViewX Help opening page in ClearSCADA 2017 R2:



        StartupConfiguration.xml example 1:

        The following StartupConfiguration.xml file is an example of a 2 monitor configuration with the homepage and alarm banner shown on both monitors.


        <Startup>
         
        <WindowContainers>
         
        <PrimaryWindowContainer Monitor="1"  DisplayMode="FullScreen"
        AlarmBannerPersistSettings="true" AlarmBannerDisplayState="DockedBottom" />
         
        <SecondaryWindowContainer Name="Right" Monitor="2"  DisplayMode="Restored"
        AlarmBannerDisplayState="DockedBottom" />
         
        </WindowContainers>
         
        <InitialDocuments>
         
        <Document Window="Primary" Type="Object" System="MAIN">Monitor1_homepage</Document>
         
        <Document Window="Right" Type="Object" System="MAIN">Monitor2_homepage</Document>
         
        </InitialDocuments>
         
        </Startup>


        StartupConfiguration.xml example 2:

        The following StartupConfiguration.xml file is an example of a 2 monitor configuration with the homepage shown on both monitors only (i.e. no alarm banner).


        <Startup>
         
        <WindowContainers>
         
        <PrimaryWindowContainer Monitor="1"  DisplayMode="FullScreen"/>
         
        <SecondaryWindowContainer Name="Right" Monitor="2"  DisplayMode="Restored" />
         
        </WindowContainers>
         
        <InitialDocuments>
         
        <Document Window="Primary" Type="Object" System="MAIN">Monitor1_homepage</Document>
         
        <Document Window="Right" Type="Object" System="MAIN">Monitor2_homepage</Document>
         
        </InitialDocuments>
         
        </Startup>



        (Older StartupConfiguration.xml example)

        The following StartupConfiguration.xml file is an example of the file used in ClearSCADA 2015 R1, ClearSCADA 2015 R2 and ClearSCADA 2017 (Initial Release).  Notice the differences between this file and the files above which include:
        • removal of the 'InterfaceMode' clause
        • a change to the 'AlarmBanner' syntax
        (The affected lines of code have been highlighted below.  This is the equivalent file to Example 1 above.)


        <Startup>
         
        <WindowContainers AlarmBannerWindow="Right">
         
        <PrimaryWindowContainer Monitor="1" InterfaceMode="SingleDocument" DisplayMode="FullScreen"/>
         
        <SecondaryWindowContainer Name="Right" Monitor="2" InterfaceMode="SingleDocument" DisplayMode="Restored" />
         
        </WindowContainers>
         
        <InitialDocuments>
         
        <Document Window="Primary" Type="Object" System="MAIN">Monitor1_homepage</Document>
         
        <Document Window="Right" Type="Object" System="MAIN">Monitor2_homepage</Document>
         
        </InitialDocuments>
         
        </Startup>
         

        Do the Saturn switched socket plates come in vertical?

        No, this range of sockets is only available in horizontal, including the Horizon and Zen ranges

        What is the part no for a 2015 with mech style ID in Blue color?

        The part no will be the medilec version

        Ml2015I-DB (dark blue)

        This is the link to the page https://www.clipsal.com/trade/products/ProductDetail?CatNo=ML2015I

        User-added image

        How to upgrade ClearSCADA Mobile?

        ClearSCADA Mobile installs differently depending on the version of ClearSCADA that is being used:

        ClearSCADA 2015 R1 featured ClearSCADA Mobile and WebX bundled into a single feature.

        ClearSCADA 2015 R2 had both ClearSCADA Mobile and WebX separated, however, the Mobile Companion still had to be tied to a Web server.  Hence it was actually tied to the old We server components and was installed along with it.

        Starting from ClearSCADA 2017, the total separation of the two components (ClearSCADA Mobile and WebX) was completed.

        ClearSCADA Mobile needs to be upgraded after an upgrade of ClearSCADA takes place. To upgrade ClearSCADA Mobile, the following steps need to be followed:

        Upgrading from ClearSCADA Mobile 2015 R1 to ClearSCADA Mobile 2015 R2
        1. Make a backup of your existing Mobile configuration by making a copy of the "MobileConfig.sdf" file located in "C:\ProgramData\Schneider Electric\ClearSCADA Mobile"
          • This file contains the license information and configuration of the systems and devices
          • Keep a copy of this file in a different location in case it is needed
        2. Uninstall the existing version ClearSCADA Mobile from Windows Control Panel -> Programs and Features
          • Please note that your Mobile configuration should stay untouched even after removing ClearSCADA Mobile as long as the MobileConfig.sdf file is present at the original location
        3. Launch Microsoft Internet Information Services Manager and make sure that "ClearScadaMobile" site is not present
          • If the site is still present after uninstalling ClearSCADA Mobile, remove it manually by right clicking on it and selecting "Remove"
          • Please note that if you are upgrading from ClearSCADA 2015 R1, the mobile site is a part of the "ClearSCADA" site
        4. Launch ClearSCADA installer and select "Install ClearSCADA Mobile" to install the new version of the software and follow the installation steps
        5. Once installed, launch ClearSCADA Mobile Configuration to make sure your original configuration is still present

        Upgrading from ClearSCADA Mobile 2015 R2 or newer

        The above steps do not need to be followed when upgrading ClearSCADA Mobile from version 2015 R2 or newer (i.e. 2017, 2017 R2).  Simply run the installer from the splash screen as shown in the screen shot below


        What is the part number for a cleaners outlet and a C2015 with a round earth pin with identification label?

        The part number for the cleaners outlet is a ML2015C.

        A round earth pin single outlet in classic series with an identification window has the part number C2015LI.

        For further information please visit https://www.clipsal.com

        Why does the 2012 ATV312 Annex show circuit breakers for the single-phase 230v drives and the 2014 Annex does not show them?

        Issue:
        Why does the 2012 ATV312 Annex show circuit breakers for the single-phase 230v drives and the 2014 Annex does not show them?

        Product Line:
        ATV312 drives 

        Environment:
        230vac single-phase

        Cause:
        Why does the 2012 ATV312 Annex show circuit breakers for the single-phase 230v drives and the 2014 Annex does not show them?

        Resolution
        It was dropped by accident. It will be added again in the next ATV312 Annex update.

        Do you have an Iconic outlet with round earth?

        No, we do not have a 3015 with a round earth pin.

        For further information please visit https://www.clipsal.com/Trade



         

        What is the part number of the cover to suit P2015 standard size Prestige single socket outlet?

        P2002 is the part number of the cover to suit P2015 standard size Prestige single socket outlet.
        For further information, please visit:
        https://www.clipsal.com/Trade/Products/ProductDetail?catno=P2002
        https://www.clipsal.com/Trade/Products/ProductDetail?catno=P2015

        User-added image
        User-added image

        Is there a 2000 series plate 2025 with an ID window like the 2025XUA with a 30PID?

        The part name is 2025XAPID-WE

        What is the part number for 2025 in red?

        The part number is 2025-RD.

        Please click this link for more information
        https://www.clipsal.com/Trade/Products/ProductDetail?catno=2025

        User-added image
         

        What is the replacement for the XBTZ3003 ?

        The part XBTZ3003 has been obsolete since 2012 and there was no replacement part designed.

        Can i get a 2015 with an ID label in red?

        To create this part you will need a 2015XUA-RD and a 30PID-RD. Please note you will need to assemble this unit yourself.
        Some of the key features are:
        • Removable extra switch with aperture
        • 2000 Sereis
        • 10A
        • 250V
        • Single Outlet
        • Various colours available
        For further information please visit www.clipsal.com/Trade/Products/ProductDetail?catno=2015XUA

        2005 catalogue for RM4 and RM84 Zelio Control Measurement Relays

        There is one attachment named "RM4 and RM84 June 2005 catalogue".

        What is a side Auxiliary for MCB 24626

         You can select from a range of Auxiliary on Page C20 of the 2013 Schneider A4 book

        I have email about billing my credit card for my Wiser account? I want to cancel my account.

        Issue:
        I have email about billing my credit card for my Wiser account?  I want to cancel my account.

        Product Line:
        Wiser Home Management System
        Wiser Generation 1.0 System 2013 to 2015, centered on the Wiser Coordinator EER21200 and the portal https://www.wiserenergy.com

        Environment:
        United States and Canada

        Cause:
        The website for the Wiser System, Generation 1.0,  www.wiserenergy.com, is powered by security company Alarm.com.  Alarm.com setup the site with 2 plans of features, Basic and Premium.  The Premium plan costs %5.99 per month billed to a credit card.   Customer may not have realized that his account was setup as Premium.

        From 2013 to 2015, KB Home was one of the major Wiser Customers.  With KB Home, there was a plan in place to allow Premium plan for free for 1 year.  KB Home customers may have registered as Premium accounts.  After 1 year, those customers get notified that their account billing is beginning.

        Resolution:
        Explain the differences between Premium and Basic plans. See attachment.   Login to the Alarm.com Dealer Portal for Wiser.  Convert the account to Basic or terminate the customer.  
         

        Why is my Conext CL showing an alarm code: 2415 (AC OV Avg Err Service Alarm)

        Issue
        Customer is calling confirming an alarm code: 2415 (AC OV avg err Service)

        Product Line: 
        Conext CL 18000NA Conext CL 25000NA Conext CL 20000E Conext CL 25000E

        Environment:  
        On site troubleshooting

        Cause:
        AC voltage is above (Over Voltage) the set limits during a set period of time 
        AC Voltages are not set correctly (country or custom setting) 

        Resolution: 
        Measure the voltage at the inverter AC connections and check if it is within the country or custom setting limits, adjust if necessary in accordance with utility.

        Catalogue pages of the obsolete XUSLT type 4 safety light curtains

        Please find attached the catalogue pages of the obsolete XUSLT type 4 safety light curtains.

        User manual of the obsolete XUSLT type 4 safety light curtains

        Please find attached the user manual of the obsolete XUSLT type 4 safety light curtains.

        User manual of the obsolete XUSLA/C type 4 safety light curtains

        Please find attached the user manual of the obsolete XUSLA/C type 4 safety light curtains.

        User manual of the obsolete XUSLN type 2 safety light curtains

        Please find attached the user manual of the obsolete XUSLN type 2 safety light curtains

        User manual of the obsolete XUSLB/DM type 4 safety light curtains

        Please find attached the user manual of the obsolete XUSLB/DM type 4 safety light curtains, for finger and hand protection

        Can you put a 642MUSB USB mech into a double socket plate, eg 695X ?

        Yes as of December 2015 the 642MUSB mech can be installed into the extra mech position of the 692X or 695X
        This is also available as complete units:
        PDL695USBWH
        PDL692USBWH

        Osisense XS_Obsolete XS1M12PAW01D inductive sensor cross-reference

        The obsolete XS1M12PAW01D inductive sensor is replaced in 2015 by the XS912RWPAM12 one. Attached corresponding datasheet.

        Power Monitoring Expert (PME) 8.0 - Cumulative Update 1 (CU1)

        Issue

        Power Monitoring Expert 8.0 systems without Cumulative Update 1 (CU1) may experience the following issues:

        1. Potential for extremely slow on-board data log retrieval performance, risk of data loss if not managed before onboard data log is overwritten.  Only related to the following devices (CM3000, CM4000, PM800, Micrologic, Compact NSX) when multiple devices are attached with serial daisy chains (Direct or gateway).

        2. Report Subscriptions relative date ranges may not get processed correctly.

        3. Inability to use the VIP to log 3300 ACM data

        Product Line
        StruxureWare Power Monitoring Expert 8.0 - Base Edition, Data Center Edition, Healthcare Edition and Buildings Edition


        Resolution
        **Note: All DVDs shipped from the factory after January 4th, 2016 will include this CU1 - December 2015 on the DVD.  Any DVD's shipped prior will require this CU1 - December 2015 download.

        It is recommended to install PME8 CU1 for the following offers:
        • Power Monitoring Expert 8.0
        • Power Monitoring Expert 8.0 - Data Center Edition
        • Power Monitoring Expert 8.0 - Healthcare Edition
        • Power Monitoring Expert 8.0 - Buildings Edition

        It should be installed against the following install types:
        • Standalone Primary
        • Primary with Distributed Database Server (Does not need to be installed against Database Server itself)
        • Secondard Server
        • Engineering Client

        Install the attached update by following the procedure below:

        1. Extract the attached file 'PME_8.0_Cumulative_Update_1_Dec_2015.exe.zip'.
        2. Run the installation package.
        3. Follow the on-screen setup procedures and ensure that the verification of the system is successful.
        4. Once the configuration is complete, you may close setup window. The CU1 update is now installed.
         

        Common issues found in ClearSCADA Mobile

        This article goes over some common issues that one might encounter when configuring ClearSCADA Mobile and provides some basic steps to troubleshoot these issues. In addition, please familiarize yourself with ClearSCADA Mobile system requirements to make sure your ClearSCADA Mobile runs in the  supported environment.
         

        Connection to ClearSCADA Mobile times out or an internal error reported:


        This may be caused by the following issues:

        1. The mobile device is not on the same network or routing is not implemented/configured correctly. One could check the Internet Information Server (IIS) log files which are usually located in "C:\inetpub\logs\LogFiles". The IIS logs should record connection attempts similar to below with timestamp in UTC if the mobile device is able to reach Mobile Server. Due to the way the IIS logs operate, new entries might be delayed for up to a few minutes.

        2015-10-29 15:09:40 192.168.159.149 GET /mobile/service.svc/v1/..................

        To resolve this issue, make sure that mobile devices are connected to the same network as ClearSCADA Mobile if no routing is implemented. If there is routing in place, check the configuration of the router(s).

        2. Incorrect connection information is provided. Make sure the connection information the mobile device is configured to follow the general format below. Depending on the situation, one either needs to specify the IP address/Name and the port of the server running ClearSCADA Mobile or the IP address/Name and the port of the router.

        • <server IP or server name or URL>:port 

        3. Communication ports get blocked by a firewall. Make sure the ClearSCADA Mobile port and the listening port between ClearSCADA Mobile and ClearSCADA Mobile Companion Server are both configured to allow communication. To find out what ports ClearSCADA Mobile uses check the following:

        • Launch Internet Information Services (IIS) Manager on the machine hosting ClearSCADA Mobile, select ClearScadaMobile site (ClearSCADA if using ClearSCADA 2015 R1) and click on Bindings. The HTTPS port displayed in Bindings is being used for communication between mobile devices and ClearSCADA Mobile. The default port is 443 in all versions of ClearSCADA except for ClearSCADA 2015 R1. It is port 453 in ClearSCADA 2015 R1.
        • Right click on the ClearSCADA Server Icon found on the machine hosting ClearSCADA Server itself, navigate to Configuration -> System Configuration -> Mobile and locate Port. This port is being used for communication between ClearSCADA Mobile and ClearSCADA Mobile Companion Server. The default port is 8008.

        4. The ClearScadaMobile web-site is not running on the server. Launch Internet Information Services (IIS) Manager and make sure the ClearScadaMobile site is running as shown below.

        5. Check whether the "ClearSCADA Mobile Settings Service"  (named "ClearSCADA Mobile Server" in ClearSCADA 2014 and 2013, and "ClearSCADA Web and Mobile Settings Service" in ClearSCADA 2015 R1) service is running on the machine hosting ClearSCADA Mobile. In addition, make sure the "ClearSCADA Mobile Companion Server" service is running on the machine hosting ClearSCADA Server. If ClearSCADA Mobile and ClearSCADA Server run on the same machine, both services should be present on it.

        6. HTTP Activation is not installed as a part of WCF Services as per below. 



        ClearSCADA Mobile Connection Port used by another application:


        An issue will arise when ClearSCADA Mobile is configured to use the same port that is already in use by another application. The default connection port for ClearScadaMobile is 443 in all versions of ClearSCADA except for ClearSCADA 2015 R1. It is port 453 in ClearSCADA 2015 R1. To check what port ClearSCADA Mobile is configured to, launch the Internet Information Services (IIS) Manager, select ClearScadaMobile site (it is called ClearSCADA in ClearSCADA 2015 R1), click Bindings and see what port is specified for HTTPS connections. If the port configured for the HTTPS connection is being used by another application, change the HTTPS port for ClearSCADA Mobile to a vacant port. Once the change to the port is made, the ClearScadaMobile site needs to be restarted. There might also be a need to reconfigure the SSL certificate for the newly assigned HTTPS port.



        Mobile User not created in the ClearSCADA database:


        Make sure that users configured in ClearSCADA Mobile have also been configured in the ClearSCADA database - the user names are case sensitive and must be match. Otherwise, users will not be able to access the ClearSCADA database when logging in through ClearSCADA Mobile.

        Mismatch in System Name:


        Make sure that the same System is specified in ClearSCADA Mobile Configurator and in "Server Configuration -> System Configuration -> Mobile".



        Mobile Companion Server not installed (does not apply to ClearSCADA 2015 R1):


        ClearSCADA Mobile Companion Server must be installed separately from ClearSCADA Mobile except for ClearSCADA 2015 R1. ClearSCADA Mobile Companion Server must be installed on the machine hosting the ClearSCADA database which might or might not be the same machine hosting ClearSCADA Mobile. To install ClearSCADA Mobile Companion Server, run ClearSCADA Installer and select "Install ClearSCADA" as opposed to "Install ClearSCADA Mobile". Select "Modify" and locate "Mobile Companion" under "Server" group. Continue with the installation process. Once the installation is completed, check to see if the ClearSCADA Mobile Companion Server service is running.



        Configuration Mismatch in Listening Ports (applies to ClearSCADA 2013 and 2014 only):


        It is possible that ClearSCADA Mobile and ClearSCADA Mobile Companion Server are configured to different listening ports which results in no communication between the two. The listening port of Mobile Companion can be checked from "ClearSCADA Configuration -> System Configuration -> Mobile -> Port".

        The listening port configured in ClearSCADA Mobile can be checked as well. Go to ClearSCADA Mobile installation folder - the default directory is "C:\Program Files\Schneider Electric\ClearSCADA Mobile", go into "Server" and open up ClearScadaMobileServer.exe (with Notepad for example):

        Where can I find documentation for Power Monitoring Expert 8.2 (PME 8.2)?

        Issue
        PME 8.2 system requirements

        Product Line
        Power Monitoring Expert 8.2 (PME 8.2)

        Environment
        PME 8.2 Manuals:
        Brochure, User Guide, Installation Guide, System Design Guide, IT Infrastructure, Prerequisite, What's New, Web Application and Hierarchy Manager Help Topics

        Resolution
        The following documents are available:

        StruxureWare Power Monitoring Expert 8.2 Before installing your software - EN
        StruxureWare Power Monitoring Expert 8.2 Installation Guide - EN
        StruxureWare Power Monitoring Expert 8.2 User Guide - EN
        StruxureWare Power Monitoring Expert 8.2 Using the SQL Server 2012 DVD - EN
        StruxureWare Power Monitoring Expert 8.2 Using the SQL Server 2016 DVD - EN
        StruxureWare Power Monitoring Expert 8.2 Web Applications - Help Topics - EN
        StruxureWare Power Monitoring Expert 8.2 Design Guide
        StruxureWare Power Monitoring Expert 8.2 IT Guide
        StruxureWare Power Monitoring Expert 8.0 Hierarchy Manager – Help Topics

        To download PME 8.2 Installer Media, refer to article FA312664

        What are the screws that come with a PDL 89DP

        Part number 201 dimensions 16mm x 6-32UNC

        What is included with the USB to Modbus Plus converter TSXCUSBMBP?

        The TSXCUSBMBP converter includes a CD which has the driver, a user's guide, and a diagnostic tool especially designed for Modbus Plus networks. 

        Driver Compatibility (Version 9.0):
        Windows 10 / 8 / 7 SP1
        Windows Server 2016 / 2012 / 2008 R2 SP1

        Veris Certificate of Compliance for American Recovery and Reinvestment Act (ARRA)

        The attached documentation provides the Veris Certificate of Compliance for ARRA in reference to Schedule A (Schneider branded metering PRODUCTS)
        Certificate of Compliance May 2011 ARRA.pdfARRA Schneider EM.xls


        Legacy KB System (APS) Data: RESL206005 V1.0, Originally authored by MaTh on 08/11/2011, Last Edited by MaTh on 08/11/2011
        Related ranges: Standards Applied to Power Management PRODUCTS

        Preventa XU - XUSL2E and XUSL4E EC/EU declaration of conformity

        Please find attached 2018 EC/EU declarations of conformity for our XUSL4E, XUSL2E, XUSL4MA & XUSL4MB safety light curtains

        XCSLF XCSLE safety switches - EC/EU declaration of conformity

        Find attached 2018 EC/EU declaration of conformity for our XCSLF & XCSLE safety switches

        Preventa XY2C - EC/EU declaration of conformity for the E.stop rope pull switches XY2CJ

        Find attached our EC/EU declaration of conformity for the E.stop rope pull switches XY2CJ, dated on july 2018

        Unable to select an "End date" for the database archive when "Beginning of the database" is selected using Database Manager

        Issue
        The "End date" is greyed out in the Database Manager when "Beginning of the database" is selected during an archive database configuration 

        Product
        Power Monitoring Expert 8.1 (PME 8.1)

        Environment
        Database Archiving

        Cause
        This behavior became apparent with the release of Power Monitoring Expert (PME) 8.1.

        Note: The behavior was changed and subsequent releases (PME 8.2 and PME 9.0) do not require the workaround explained below.

        Resolution
        Use the following workaround:
        1. Instead of selecting beginning of the database, select a date range
        2. The start day can be any day before the beginning of the database. For example, if it is known that the system was commission in June of 2015, The start date can be set to May of 2015 or any earlier date
        3. Once, the date is selected make sure that the "Remove Archive data from the live database" is marked accordingly. If the data needs to be removed from the database make sure this is checked.



         

        Can the Modbus port / ports on the Compact 984 be configured for RS485 mode?

        No, the Compact 984 Modbus port / ports cannot be configured for RS485 mode. If this type of communications is needed, you need to use a RS232/RS485 converter that is externally powered.


        Note: The Compact product line was obsoleted in 2015 and repalced by the M340.

        Can the new Twido T2M I/O modules only be configured in TwidoSuite 2.20 and above?

        No.In TwidoSoft, all versions will need to be configured to the old module from the pick list and the same goes for all versions of TwidoSuite less than 2.20.

        Note: Twido was obsoleted in Dec. 2015 and was replaced with the M221 and SoMachine Basic. The M221 will support the TM2 I/O modules in SoMachine Basic.
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