grid & plate assy arch 1gang

Grid Plate and Cover Switch Saturn - Less mechanism - Architrave - 1-gang - Horizon Silver

Catalogue Number: 4061
grid & plate assy arch 1gang
Colour: Horizon Silver
Colour: Per UOM Std.
  • Horizon Black 1 PCE 1
  • Horizon Silver 1 PCE 1
  • Ocean Mist 1 PCE 1
  • Pure White 1 PCE 1

Specifications

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Range of product
Saturn Series 4000
Product brand
Clipsal
Number of gangs
1 gang
Product destination
switch
Marking
without marking
Mounting position
vertical
Sustainable offer status
Green Premium product
REACh Regulation
Free of Substances of Very High Concern above the threshold
REACh free of SVHC
Yes
EU RoHS Directive
Pro-active compliance (Product out of EU RoHS legal scope)
Toxic heavy metal free
Yes
Mercury free
Yes
RoHS exemption information
Yes
China RoHS Regulation
 Pro-active China RoHS declaration (out of China RoHS legal scope)
Environmental Disclosure
ENVPEP130201EN
Circularity Profile
N/A

Documents & downloads

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  • CAD Files and Packs

  • Product Brochures

  • Installation Instruction

  • Specifications

  • Certificates (MSDS)

Frequently Asked Questions

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What are dimensions of Saturn Z4061 & 4061?

Dimensions for both Z4061 & 4061:

97.5mm (H) x 34mm (W) 31.6mm (D)

 

What is part number for Saturn architrave 1 gang plate only?

The part number 4061 grid plate & cover only but no mechs.

What is the difference between 4062ELEDM & 32ELEDM?

The part number 4062ELEDM suits Saturn 4061 plates, however

32ELEDM Ssuits 4031VH plates etc

Do you still do the 406S double adaptor?

No this product has been discontinued and there is no alternative.

Saturn PB Switch DP 2way ?

There is No 4060 series option - use 30MD2-WE + 4031VH

do 60 series mechs into 403X plates

No they are designed to fit into a 406x plate as they need to be activated by the button cap that comes on the 406x plates.

What is the dimensions of a 4061AL architrave switch?

The overall dimensions for the 4061 Saturn Architrave switch is 34mm(W) X 97.5mm (H) 31.6mm(D)

Some of the key features are:

  • 1 gang
  • LED lighting Indication
  • 4000 series saturn architraive
  • horizontal and vertical mounting
  • 16AX switching current for fluorescent lamps

Please see diagram below:
User-added image
User-added image
For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=4061AL

What is the part number for the 4063 cover in OM

Saturn Covers not available on their own but Grid and cover is - 4063VH-OM

What is the 2way push button (latching) for the Saturn Range

 The parts you need is 60PBL if the 406* plates are used and a 30PBL if the 403* plates are used

Can I purchase the cover plates only for Clipsil Saturn Horizon 406x plates?

No, Grid with cover plates available but not cover plates only

What is the code for a 32A mech for Saturn 406* plates?

There is no 32A mech that fits directly into the 406* plates,
The 60R32-** and 60R32COOK-** will only fit into the extra switch position on the 4025XA-**

For a standard plate with a 32A mech you will need to use a 403* plate with a 30 series 35A mech, 30M35

What is the code for a black Cat 5 mech that can be used in a Saturn 4031 plate?

Use the VDIB17735UBK

Saturn - is there an option for banana mechanisms in this range?

YES - 30BCRM OR 30BCBM OR both in a 4031 or 4032 Communication plate.

What parts are needed to make up a four gang version of the 4063PBL in Horizon Black?

1x 4064VH-HB - 4 gang grid and plate assembly to suit 60PB Series (Note: The 4064VH is also available in Horizon Silver (HS), Ocean Mist (OM), and Pure White (PW))
4x 60PBL - Saturn Push-button with LED to suit 4060 Series (Note: You could also use the 60PB Saturn Push-button without LED to suit 4060 Series)

Can the 30USBCM charger fir into the Saturn 4062 plate

No, the 30USBCM Chargers are a 30 series mechanism and will only fit into the 403x plates. The 4032VH is the plate to use for a dual USB charger plate.

Why is my Conext CL showing an alarm code: 4661 & 4662 ( PV1&PV2 SPD Service Alarm)

Issue: 
Customer is calling to confirm alarm codes: 4661 & 4662 ( PV1&PV2 SPD Service Alarm) 

Product Line: 
Conext CL 18000NA Conext CL 25000NA Conext CL 20000E Conext CL 25000E

Environment:  
On site troubleshooting

Cause:
PV1 or PV2 input SPD reached End of Life
SPD remote control wiring issue

Resolution: 
Check the SPD and replace EOL cartridges if required
Check SPD remote wiring 

What is the data jacks that fits the Saturn 4032VH data plate

You will need to use the 4032VH plates and any Clipsal 30 Series data and AV mechs,  
these plates will aslo fit any 30 series switch mech,
EG  30TV75M, 30PFM, 30HDMIA, VDIB17756U-we

What is the part number of Saturn two gang arcitrave switch plate without LED indicators?

Saturn two gang architrave switch plate without LED indicators can be put together using the below individual components:
4062 - Saturn architrave, 2 gang,  grid and cover assembly (less mechanisms)
+
2 off 60PB -  Push-button switch mechanism, Saturn Series, No LED Indication, 250V 16AX/20A - 1 way / 2 way.
For further information, please visit:
https://www.clipsal.com/Trade/Products/ProductDetail?catno=4062
https://www.clipsal.com/Trade/Products/ProductDetail?catno=60PB

Start Up Procedure for Silcon DP300E UPS Products

Issue:
Start Up Procedure for Silcon DP300E UPS Products
 

Product line:
Silcon DP300E Series UPS products
 

Environment:
All models/ all serial numbers
 
 
Cause:
Start Up Procedure for Silcon DP300E UPS Products

 
Resolution:
See attached file for details

Also find step by step procedures in following videos;
How to place a Silcon UPS in Maintenance Bypass (MBP) FAQ FA242947
How to take Silcon UPS out of Maintenance Bypass (MBP) FAQ FA242948

 

 

How to read kWh value from PM200 and PM700 Modbus registers?

Issue
How to read kWh value from PM200 and PM700 Modbus registers?

Product Line
PM200 and PM700 series

Environment 
Reading energy from PM200 and PM700 series meters.

Cause
Customer is not reading correct energy values via modbus register.

Resolution
The complete modbus register list for PM200 and PM700 can be found from Knowledgebase article FA212154.

An example of how to interpret these readings is the following:
- kWh reading is located in registers 4000 & 4001 with hex format (range is from 0 to FFFFFFFF).

Range of each register is from 0 to FFFF only.
So to read the complete value, you have to read the value from those 2 specific registers as well as the register for energy's scale factor.

An example calculation is as follows:
READING Energy Registers:
register 4000 = 0012; 
register 4001 = ABCD; 
Scale factor - register 4108 (power of 10) = 2

CALCULATION
1. Combined values from 2 registers in hex format as 0012ABCD

2. Then convert 0012ABCD into Decimal which is 1,223,629.
3. Next, multiply the combined value with scale factor which is 1,223,629 * (10^2) = 122,362,900.
4. As a result, 122,362,900 is the actual value energy value.

Can I still purchase an Omegapak 8804 drive?

Issue:
Can I still purchase an Omegapak 8804 drive?

Product Line:
Omegapak 8804 drives

Environment:
All

Cause:
Need to replace an Omegapak drive

Resolution:
The 8804 Omegapack drives were discontinued in the mid-to-late 1980s, depending on the specific model.  These drives are no longer available, and new replacement parts are no longer available.  Repair may be possible though the Schneider Electric Drives Repair center, but this will be handled on a case by case basis.

Can the current sensors in a Masterpact NW or NT breaker be replaced?

Issue:
Is it possible to change the current sensors inside of the Masterpact NT or NW breakers?

Product Line:
Circuit Breakers

Environment:
Masterpact NW NT

Resolution:
No, the current sensors or CT's are embedded inside the sealed case and not replaceable. 

 

Can you access the fault history in an ATS46 softstart using ModBus?

Issue: Can you access the fault history in an ATS46 softstart using ModBus?
 
Product Line: ATS46
 
Environment: All
 
Cause: N/A
 
Resolution: from the Global Help desk;
``You can access by ModBus with W4090 (from 1 to 4) for the fault number, the value is in W4069 and W4091 is used by the ATS to Recall the fault.``

What I think this means is that if you put a value of 1 in word 4090, the most recent fault will be reported in W4091. If you put a 2 in 4090, you will read the next oldest fault in 4091. 4090 is used as a pointer, and 4091 is used to display the value that is pointed to.


 

Input Circuit Breaker Requirements for Symmetra PX 20/40/80 kw


Issue:
This document describes the required input over current protection (circuit breaker) required when installing a Symmetra PX

 
Product line:
Symmetra PX1 Products


Environment:

All models/ all serial numbers

Cause:
Input Circuit Breaker Requirements for Symmetra PX 20/40/80 kw

Resolution:
ISX 20K (All-in-One)
90A 208vac

Symmetra PX 40
175A 208vac
80A 480vac (PDU w/ Step Down Transformer required)
60A 600vac (PDU w/ Step Down Transformer required)

Symmetra PX 80
350A 208vac
150A 480vac (PDU w/ Step Down Transformer required)
125A 600vac (PDU w/ Step Down Transformer required)


For more information about this subject please refer to Application Notes 148, 149, and  150. (APC Symmetra PX Frame Installation Deviation and Selection of Input Circuit Breaker Ratings)

App note 150
https://www.apc.com/salestools/AWAR-7KEP2T/AWAR-7KEP2T_R0_EN.pdf
 
App note 149
https://www.apc.com/salestools/AWAR-7KEPUW/AWAR-7KEPUW_R0_EN.pdf
 
App note 148
https://www.apc.com/salestools/AWAR-7KEQPR/AWAR-7KEQPR_R0_EN.pdf

Power loss of our RFI filter VW3A58407 and VW3A58408.

Goals and Symptoms

Power loss of our RFI filter VW3A58407 and VW3A58408.

Facts and Changes

VW3A58407
VW3A58408.

Causes and Fixes

This information is not available for the moment.
401 = 5 w
402 = 11 w
403 = 11 w

No information for 407 and 408.


Legacy KB System (APS) Data: RESL156483 V3.0, Originally authored by on , Last Edited by on
Related ranges: Altivar 58

What are the Commercial and Government Entity (CAGE) codes for Schneider Electric (US only)?

The CAGE codes for Schneider Electric/SQUARE D are listed below:
CAGE Code Company Address
04429 SQUARE D CO LEEDS MFG PLANT 940 MOORE ST NE LEEDS, AL 35094
05684 SQUARE D CO MIDDLETOWN MFG PLANT 1500 S UNIVERSITY BLVD MIDDLETOWN, OH 45044
07442 SQUARE D CO DALLAS ASSEMBLY PLANT 1111 REGAL ROW DALLAS, TX 7524
12670 SQUARE D COELECTROMAGNETIC INDUSTRIES DIV 1410 DONALDSON PIKE B-5 NASHVILLE, TN 37217
14280 SQUARE D CO LEXINGTON MFG PLANT 1601 MERCER RD LEXINGTON, KY 40511
14799 SQUARE D CO CHICAGO ASSEMBLY PLANT 9522 W WINONA SCHILLER PARK, IL 60176
19804 SQUARE D CO GRAND BAY OF BRECKSVILLE 6995 S EDGERTON RD SUITE 100 BRECKSVILLE, OH 44141
2E203 SQUARE D CO 810 GLEN EAGLE CT SUITE 100 BALTIMORE, MD 21286
4T466 SQUARE D CO 1010 AIRPARK CENTER DR NASHVILLE, TN 37217
51917 SQUARE D CO ASHEVILLE MFG PLANT 128 BINGHAM RD ASHEVILLE, NC 28806
51918 SQUARE D CO AUTOMATION AND CONTROL BUSINESS RALEIGH, NC 27611
51920 SQUARE D CO COLUMBIA MFG PLANT SUMTER HWY 76 AND 378 COLUMBIA, SC 29209
55947 SQUARE D CO SORGEL MFG PLANT 4065 N RICHARDS ST MILWAUKEE, WI 53212
56158 SQUARE D CO OSHKOSH MFG PLANT 3300 MEDALIST DR OSHKOSH, WI 54901
56302 SQUARE D CO CEDAR RAPIDS MFG PLANT 3700 6TH ST SW CEDAR RAPIDS, IA 52406
56303 SQUARE D CO 1717 CENTER PARK RD LINCOLN, NE 68512
56304 SQUARE D CO OXFORD MFG PLANT 5735 COLLEGE CORNER RD OXFORD, OH 45056
56365 SQUARE D CO CORPORATE OFFICES 1415 S ROSELLE RD PALATINE, IL 60067
63637 SQUARE D CO MISSOURI MFG PLANT 4800 PARIS RD COLUMBIA, MO 65202
63831 SQUARE D CO HUNTINGTON PLANT 6 COMMERCIAL RD HUNTINGTON, IN 46750
70745 SQUARE D CO SENECA PLANT 1990 SANDIFER BLVD SENECA, SC 29678
88434 SQUARE D CO 13191 CROSSROADS PKY N SUITE 205 LA PUENTE, CA 91746
88753 SQUARE D CO 3516 CONCORD RD YORK, PA 17402


Legacy KB System (APS) Data: RESL206488 V1.0, Originally authored by MaTh on 10/26/2011, Last Edited by MaTh on 10/26/2011
Related ranges: Standards Applied to Power Management PRODUCTS

Support on Buildings Management Systems and Pelco Security Solutions

 For support on Buildings Management Systems and Pelco Security Solutions please visit:  https://buildingskb.schneider-electric.com/

How do I send a fault reset over Modbus to the ATS48?

Issue:
The ATS48 needs to have a fault reset sent over Modbus.

Product Line:
Altistart 48

Environment:
All models and serial numbers.

Cause:
None

Resolution:
Fault reset is performed when bit 7 of command word 400 transitions from 0 to 1.  Write decimal 128 to register 400.  If there is an offset then write decimal 128 to register 401.  Once the reset has been performed write a decimal 0 to the register to reset bit 7 to 0 to allow transition when the next reset is performed. 

What are the stand alone short circuit current ratings on the LC1D** contactors?

Issue:
Tesys D SCCR

Product Line:
Contactors and Overload Relays

Environment:
TeSys™ D Contactors and Overload Relays
 
Resolution:
The contactors have a stand alone withstand rating that has been established by UL and is based on the maximum horsepower rating for a given device. However, only combination type starters are supplied with short circuit protective devices having a short circuit current rating.

They are as follows:
Horsepower SCCR (A)

0 thru 1 1,000
1 thru 50 5,000
51 thru 200 10,000
201 thru 400 18,000
401 thru 600 30,000
601 thru 900 42,000
901 thru 1600 85,000
1601+ 100,000

OTB export sets the default for the Analog Input Global Interrupt Enable to 1 instead of 0.

Goals and Symptoms

OTB export sets the default for the Analog Input Global Interrupt Enable to 1 instead of 0.

Facts and Changes

Advantys version 4.0

Causes and Fixes

CAN OPEN specification 'CIA 401 section 8.5.4 Analog Input Global Interrupt Enable (6423h)'
states:

'This object shall enable and disable globally the interrupt behaviour without changing the
interrupt mask. By default, no analogue input activates an interrupt.'


The exported .eds file from the Advantys Configuration Software version 4.0 incorrectly shows the analog
input as being activated by default.

[6423]
ParameterName=Analog Input Global Interrupt Enable
ObjectType=0x07
DataType=0x0001
AccessType=rw

DefaultValue=1
LowLimit=0
HighLimit=1
PDOMapping=0



As a workaround, you can edit the '.eds' file with 'Notepad' using the following steps.:

  • Search for following section:

    [6423]
    ParameterName=Analog Input Global Interrupt Enable
    ObjectType=0x07
    DataType=0x0001
    AccessType=rw
    DefaultValue=1
    LowLimit=0
    HighLimit=1
    PDOMapping=0
  • Change the 'DefaultValue=1' to 'DefaultValue=0'
  • Click on 'File\Save As'
  • Click on the down arrow next to the textbox labeled 'Save As Type' and
    select 'All Files'
  • Select the 'Encoding' as ANSI.
  • Click on the 'Save' button.
  • Click on the 'Yes' button to replace the existing file.
  • Save the changes.

Legacy KB System (APS) Data: RESL192629 V1.0, Originally authored by AlCh on 03/04/2009, Last Edited by AlCh on 03/04/2009
Related ranges: Advantys STB

Error HTTP Error 401.3 when accessing webreach or Web page

Issue 
When accessing Webreach and/or webapplications the following page appears, indicating an ACL error 401.3. The error also indicates that 'You are not authorized to view this page'.


 

The error message is:
You are not authorized to view this page
You do not have permission to view this directory or page due to the access control list (ACL) that is configured for this resource on the Web server.
Please try the following:

  • Contact the Web site administrator if you believe you should be able to view this directory or page.
  • Click the refresh button to try again with different credentials
HTTP Error 401.3 - Unauthorized: Access is denied due to an ACL set on the requested resource.
Internet Information Services (IIS)
Technical Information (for support personnel)
  • Go to Microsoft Product Support Services and perform a title search for the words HTTP and 401.
  • Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled About Security, Access Control, and About Custom Error messages.

Product Line
ION Enterprise V4.5 5.5 5.6 6.0
SPM 7.0.x
PME 7.2.x Standard/Healthcare/Datacenter
PME8.0 Standard/Healthcare/Datacenter/Buildings

Environment
Web applications
Webreach

Cause
IIS uses "Anonymous Authentication" to help users log in into webreach/webapplications. The above error occurs when "Authenticated Users" do not have read access to the Ion Enterprise/ Power Monitoring Expert folder.
 

Resolution
Grant read permission to the "Authenticated Users"  for the PME directory.

  1. In Microsoft Windows Explorer, locate the folder that contains the file that you want to browse.
  2. Right-click the folder, and then click Properties.
  3. Click the Security tab.
  1. Select Edit...
  2. Grant the Read permission to the account, and then click OK.


Note: If the account of the authenticated user does not exist, select Add... and add it to the list.

This is a Microsoft issue and is dealt with in several MS KB articles. Please follow this link and search for the MSKBs listed below:

https://support.microsoft.com/search/?adv=1

942042  HTTP Error 401.3 - Unauthorized"
812614 'Default permissions and user rights for IIS 6.0'
907273 'Troubleshooting HTTP 401 errors in IIS'

Why is my Share-UPS is sending a low battery signal to the attached devices?


Issue

My Share-UPS is sending a low battery signal to the attached devices.


Product Line

Share-UPS - AP9207


Environment

• All firmware versions
• Specific configurations listed below


Cause

There are several reasons why the Share-UPS could force a low battery signal to the attached servers even though the UPS does not have a low battery. See below for a resolution.


Resolution

Refer to the possible causes and resolutions listed below.


What serial cables are being used by the Share-UPS?
The server attached to the advanced port should be connected to the Share-UPS using a black cable with part number 940-0024 or 940-1524. The remaining servers should be attached to the Share-UPS using a gray cable with part number 940-0020. PowerChute Plus or Powerchute Business Edition on these ports with a UNIX based system would require the 940-0023A cable. If any other cable is used, a low battery or on battery signal will be generated.
 
What mode is the Share-UPS in?

The dip switches on the front of the Share-UPS determine which shutdown mode the device will use. The three modes are Confirmed, Timer, or Low Battery. Use the position of the dip switches and the table located on the top of the Share-UPS to determine which mode the Share-UPS is in.
 
If the Share-UPS is using Confirmed Mode a low battery signal is sent when:
 
  • The UPS reaches a low battery condition.
  • A user logged into the management port of the Share-UPS and commanded it to shutdown the load.
  • The UPS went to battery and forced the Smart Signaling server to shutdown.
  • Once the Smart Signaling server is shutdown, the Share-UPS forces a low battery signal to all the attached servers.
If the Share-UPS is in Timer mode a low battery signal is sent when:
 
  • The UPS reaches a low battery condition.
  • The timer being used by the Timer Mode expired (See the Share-UPS User's Manual for more details).
  • A user logged into the management port of the Share-UPS and commanded it to shutdown the load.
  • The UPS went to battery and forced the Smart Signaling server to shutdown. Once the Smart Signaling server is shutdown, the Share-UPS forces a low battery signal to all the attached servers.
If the Share-UPS is configured for Low Battery Mode than a low battery signal is sent when:
 
  • The UPS reaches a low battery condition.
  • A user logged into the management port of the Share-UPS and commanded it to shutdown the load.
  • The UPS went to battery and forced the Smart Signaling server to shutdown. Once the Smart Signaling server is shutdown, the Share-UPS forces a low battery signal to all the attached servers.

Video: How do I configure APC Network Management Card network settings?


Issue

An APC Network Management Card must be configured with network settings before it can communicate on the network. Once the cards have been configured with an IP address, Subnet Mask, and Default Gateway the cards can be accessed, managed, and controlled from other computers on the network. There are multiple configuration options available, outlined below, for each family of Network Management Cards or devices that have embedded versions of these products.
 

Product Line
  • Web/SNMP Card - AP9606
Devices with an embedded Web/SNMP Card include (but are not limited to): Environmental Monitoring Unit 1 (AP9312TH)
  •  Network Management Card 1 (NMC1) - AP9617, AP9618, AP9619
Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, Netbotz 200)
  • Network Management Card 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH
Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Rack Automatic Transfer Switches (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online (SRT).

Environment 
  • All serial numbers
  • All firmware revisions (unless otherwise noted)
  • Unconfigured Network Management Card enabled Devices
  • Network Management Card devices requiring reconfiguration


Cause

A Network Management Card requires TCP/IP settings prior to being accessible accessible via a network.


Resolution

If you have a Network Management Card 1:

In regards to Network Management Card 1 (AP9617, AP9618, AP9619) or devices with an embedded Network Management Card 1 (such as a AP78XX or AP79XX Rack PDU, Environmental Monitoring Unit, etc), there are three available options to configure the Network Management Card (NMC) with it's initial settings: the Wizard, terminal emulation (local/direct connection), and Address Resolution Protocol (ARP).

Default boot mode: DHCP/BootP - With DHCP Option 43 Vendor Cookie required to accept DHCP Offer.

By default, all of APC's Network Management Card 1 based devices are configured for a boot mode of DHCP/BOOTP. If using DHCP, a vendor cookie (DHCP Option 43) is required by default. If it is not configured on your DHCP server, the card will not accept an IP address. You can use the methods below to configure/access the card if you do not wish to use DHCP/BOOTP.

If you have a Network Management Card 2:

Default boot mode: DHCP Only - With DHCP Option 43 Vendor Cookie NOT required to accept DHCP Offer.

By default, all of APC's Network Management Card 2 based devices (such as a AP8XXX Next Gen Rack PDU ) with AOS 5.1.1 or higher, are configured for DHCP Only with no vendor cookie required by default. They will obtain an IP address automatically so you may need to refer to your DHCP server to find out what IP address it obtained.

All APC devices have a MAC address that begin with 00 C0 B7 which may help while reviewing your DHCP Client List.


In order to configure your Network Management Card enabled device, please pick one of the available configuration methods listed below:

 



Configuration Option 1 - Device IP Configuration Wizard - Network Configuration options

The Device IP configuration wizard is included on the CD that comes with the cards (current v5.0.2) and the latest version is currently only available to download from APC's website (v5.0.2). The wizard must run on a Windows operating system. You can configure the card using the wizard over the network only with v5.0.0 and higher. Prior 3.x versions allow local configuration of the NMC with this program. With the Network Management Card 2 family, the Device IP Configuration Wizard v3.0.1 and below will not work via the local method inside the wizard. v3.0.3 is required or v5.0.0 or higher for network configuration.

Please keep in mind that with certain firmware releases, the NMC can obtain a DHCP address and also prevent the wizard from working correctly. You may want to check your DHCP client list for any MAC addresses beginning with 00 C0 B7, which indicates an APC address. In addition, check the card you are trying to configure. Any card with valid IP settings will have a solid green status LED.

If using the wizard over the network, please note, the previously unconfigured NMC must be on the same subnet as the computer running the wizard. An alternative method to using the wizard via the network method may be to use a direct network connection between a computer and the NMC you are trying to configure and running the wizard. Ultimately, your computer and the NMC will be on a peer to peer network which will allow for configuration as well.

This wizard will also not work with either network management card family if the network management card was previously configured and not in DHCP or BOOTP boot mode. v5.0.0 and higher of the wizard, available from apc.com, will allow you to locate unconfigured cards or locate configured cards on the network by IP range.

The Device IP configuration wizard is not able to assign the IP address, subnet mask and default gateway settings to network management cards running AOS 6.5.0 and 6.5.2. This is a known issue and has been resolved with AOS 6.5.6.


Return to Top


Configuration Option 2 - Terminal Emulation (Local/direct connection)

Terminal Emulation is a built-in function on most operating systems (ex: HyperTerminal). Before using any terminal emulation program, any services using the COM ports must be stopped. For example, if you are running a serial version of APC's PowerChute software, the APC UPS service must be stopped prior to running the terminal program. Then, follow these instructions:
 
**Please note that if you have the scroll lock on, HyperTerminal will not communicate properly with an APC UPS or accessory.**
Connect to the UPS/device serial port using the correct APC configuration cable. Part numbers are below for common devices. Please refer to the user's manual if you are not sure or your device is not listed.
 
!WARNING! - Connecting a non-APC serial cable to your device can cause unwanted, erratic device behavior. 
 Device  Configuration Cable Part Number
 Most UPSs that have a DB-9 serial port 940-0024 or 940-1524 (DB-9 to DB-9)
 Rack PDU (AP78XX, AP79XX, AP84XX**,AP86XX**, AP88XX**, AP89XX**) 940-0144 (RJ-12 to DB-9)
1st Generation Rack Automatic Transfer Switch (AP7750 only) 940-1000 (DB-9 to DB-9)
2nd Generation Rack Automatic Transfer Switch (AP77XX, excludes AP7750) 940-0144 (RJ-12 to DB-9)
4th Generation Rack Automatic Transfer Switch (AP44XX**) 940-0144 (RJ-12 to DB-9)
Netbotz 200/Environmental Monitoring (AP9319, AP9340, AP9320) 940-0103 (DB-9 to DB-9)
Rack Air Removal Unit (ACF400, ACF402) 940-0103 (DB-9 to DB-9)

**This device is NMC2 based so proceed to NMC2 configuration instructions.
After connecting the correct cable, start the terminal emulation program of your choice. Configure port settings appropriately for the device you are attached to (reference the user manual for the particular device). Commonly used port settings are as follows:
 
 Device  COM Port Settings
Most UPSs that have a DB9 serial port 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
 Rack PDU 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
1st Generation Rack Automatic Transfer Switch (AP7750) 19,200 bps, 8 data bits, no parity, 1 stop bit, and no flow control for initial configuration, 2400 bps for NMC configuration - refer to user's manual for more information
2nd Generation Rack Automatic Transfer Switch (AP77XX, excludes AP7750) 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control
Netbotz 200/Environmental Monitoring (AP9319, AP9340, AP9320) 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
Rack Air Removal Unit 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
 
  • Apply the port settings to establish the connection.
  • Press <Enter> 3-5 times to display the username prompt.*
  • Use the default username and password of  "apc"

You are now in the control console.
 
  • Choose "Network"
  • Choose "TCP/IP"
  • Choose "Boot mode"
  • Change Boot mode to "Manual"
  • Set the system IP, subnet mask, and default gateway.
  • Accept changes.
  • Press Ctrl-C to return to main menu.
  • Log out of console to save changes.

Now, you can remotely log into the NMC using web access or Telnet.

*Does not apply to 1st Generation Rack Automatic Transfer Switches for "out of the box" configuration. Refer to user's manual.



Network Management Card 2 (AP9630, AP9631) and related accessories require different configuration settings in order to be configured locally.

In order to connect to one of these cards, you must use the 940-0299 Tip, Ring Sleeve (TRS) to DB9 cable and connect it directly to the NMC2 into the 2.5mm jack labeled "console" rather than the UPS serial port.
  • Within a UPS, the NMC2 devices communicate with the following port settings:
9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
  • Apply the port settings to establish the connection.
  • Press enter 3-5 times to display the username prompt.
  • Use the default username and password of  "apc"
     
You are now in the command line control console.
 
  • Type help or ? to display all available commands.
  • Use the tcpip command to configure manual network settings to assign manual IP settings. The tcpip command automatically changes your boot mode to manual once you submit it. It is necessary to issue a reboot command immediately after assigning your manual settings. Text in italics indicates a variable. For each variable, type a numeric value that has the format xxx.xxx.xxx.xxx.
 
apc> tcpip -i yourIPaddress -s yourSubnetMask -g yourDefaultGateway
apc> reboot



Example:
apc> tcpip -i 159.216.45.39 -s 255.255.254.0 -g 159.216.45.1
apc> reboot


Use the boot command to change the Network Management Card's boot mode ONLY if you are using DHCP or BootP.

Usage: boot -- Configuration Options
boot [-b dhcpBootp* | dhcp | bootp | manual>] (Boot Mode)
[-a remainDhcpBootp | gotoDhcpOrBootp>] (After IP Assignment)
[-o stop | prevSettings>] (On Retry Fail)
[-c enable | disable>] (Require DHCP Cookie)
[-s retry then stop #>] (Note: 0 = never)*
[-f retry then fail #>] (Note: 0 = never)*
[-v vendor class>]
[-i client id>]
[-u user class>]

*DHCP/BootP and retry options are only available in NMC2 AOS 5.0.X. It is no longer an option in AOS versions > 5.0.X
For a video representation of NMC2 configuration via terminal emulation, refer to the video below:


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Configuration Option 3 - ARP (Address Resolution Protocol)
Address resolution protocol (ARP) can also be used to configure the NMC. The MAC Address of the NMC is needed for this method of configuration. The MAC address is located on the quality assurance slip that shipped with the NMC, and is also located on a white sticker on the NMC itself. From a computer on the same subnet as the unconfigured NMC, follow these instructions:
 
  • Open a command prompt or terminal window and type the following (replacing <IP address> and <MAC Address> with actual values): 
    Note: On Windows Operating systems, you may need to run the command prompt as Administrator in order to use the arp command. To do this, right click on the Command Prompt shortcut and select "Run as Administrator."


arp<space>-s<space><IP address><space><MAC Address>
You must use the following format for the MAC Address: xx-xx-xx-xx-xx-xx
  • On Mac OS X specifically: sudo<space>arp<space>-s<space><IP address><space><MAC Address>
  • Next, use Ping with a size of 113 bytes to assign the IP address defined by the ARP command.
For the IP address defined in the first step, use one of the following:
  • Windows command format: ping<space><IP address><space>-l<space>113
    • [To clarify, the -l option is the letter L but must be lowercase when executing the command, as noted above.]
  • Linux command format: ping<space><IP address><space>-s<space>113
  • Mac OS X command format: ping<space>-s<space>113<space><IP address>
     
  • Now, you can Telnet to the card by typing: telnet <IP address>
  • Use "apc" for username and password.
  • Configure/apply any additional changes based on the instructions above or in the user's manual.
  • Log out to save changes.

Users will be unable to configure the IP address setting by using ARP on the network management cards running AOS 6.5.0 and 6.5.2. This is a known issue and has been resolved with AOS 6.5.6. 


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 Configuration Option 4 - DHCP Option 12 (NMC2 devices, AOS 5.1.5 or higher only)

Beginning with the AOS 5.1.5 release, the NMC2 has implemented Option 12 (Host Name) as part of the DHCP request. DHCP option 12 uses the devices' host name. As of AOS 5.1.5, the default NMC host name will beapcXXYYZZ, where XXYYZZ represents the last six characters of the MAC Address (enclosed on a slip with the shipped product) of the NMC. It is also available on a sticker on the NMC2 itself.

If your network is setup correctly (described below), you will be able to access "unconfigured" / just-out-of-the-box NMCs by referencing the NMC as follows:

1. At a terminal (or DOS) prompt, ping the NMC using ping apcXXYYZZ

2. In a web browser, access the NMC web interface using https://apcXXYYZZ


NOTE: Tests have shown that even with the network properly configured, the ability to reference devices that support this option is not immediate. In APC tests, it took between 6 and 16 minutes before this functionality worked.  However, it worked every time (max wait 16 minutes).  Depending on your network setup, your experience may differ.


Network Setup:

In order for option 12 to work properly, the network segment must be configured with the "Dynamically update DNS A and PTR records for DHCP clients that do not request updates ..." (or equivalent) box selected.

See below, as an example:



Image
 

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Configuration Method 5 - via Smart-UPS front panel LCD - (Supported SMT, SMX, and SRT* Models with UPS NMC2)

*Note: This method can be used to configure the embedded UPS NMC2 or optional secondary NMC2 for SRT models.

Some newer Smart-UPS models provide the capability to configure the Network Management Card 2 (NMC2) IP address, subnet mask, and gateway using the front panel LCD display menu. Before proceeding, make sure your NMC2 is installed in the UPS SmartSlot and is powered, indicated by the status LED on the NMC2.

Your UPS display will look similar to one of the following types shown below. Press ESC to bring up the Menu, if not already displayed.
 



In order to access the NMC2 configuration functionality through the UPS LCD, the LCD menu must be put into Advanced Mode. This is accomplished by going into the Configuration menu and changing the Menu Type from Standard to Advanced on the UPS's LCD menu. Upon changing this menu setting, you will be able to configure the UPS NMC2 by going back into the Configuration menu.

NMC2 boot mode options available in Configuration Menu:
  • DHCP
  • DHCP & BOOTP
  • Manual

If you choose Manual mode, enter the IP address, subnet mask, and default gateway. DHCP (the NMC2 default AOS v5.1.1 and higher) and DHCP & BOOTP models will not require any further configuration beyond accepting the setting. After you've finished, the Network Management Card will reboot within ~1 minute after settings are applied, and the current IP settings will be displayed under the UPS LCD's About menu.

Note: If your UPS LCD menu doesn't have the Configure NMC: option after putting the UPS LCD menu in Advanced mode, you may have one or more of the following happening:
  • The NMC2 is not being recognized by the UPS/UPS SmartSlot.
  • The UPS firmware doesn't support this functionality

Consult the user's guide that came with the UPS or contact your local technical support team with any concerns.


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