493 sparkemate multi tester


Catalogue Number: 493
493 sparkemate multi tester
Colour: Per UOM Std.
  • 1 PCE 1


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Product brand
EU RoHS Directive
Will be compliant – Date to be confirmed
Circularity Profile

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Frequently Asked Questions

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What is part number for leads to suit 493?

The part number for leads to suit 493 is a 493L.

Can I get spare aligator clips for the 493 sparke mate leads

No, but you can get the lead kit by itself

Is Wiggy voltage tester available in Australia?

Unfortunately not, Wiggy voltage tester is not available in Australia. Clipsal offers 493 multi function tester for the Australian market. For further information on 493, please visit  https://www.clipsal.com/Trade/search-results?q=493


What is part no for cord to suit 493

Part no for cord to suit 493

for more information on this part please refer to https://www.clipsal.com/Trade/Products/ProductDetail?catno=493L

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Is there a Spark-e-Mate Multi Tester Calibration Service available for both 493 (Standard) and 493BTL (Bluetooth)

Yes.  Calibration service is offered via Customer Care phone 0800 652 999.  Similar method to RMA's.

What does the 493 / 493BTL come with when ordered?

Nothing - you will need to order the leads (493L) and shoulder bag/pouch (493SB) as separate products.

Is part number 413 available in Black?

Yes part number 413 is available in Black.

How often should the 493 sparkemate multi tester be calibrated?

The Spark-e-mate is not required to be routinely calibrated, but if calibration is required (as per ECANZ) please consult Design 2000 Pty Ltd Melbourne, Victoria. There will be a charge involved.
Spark-e-mate instructions attached.

Can I upgrade my old model of Spark-e-mate to have advanced RCD testing?

The item can be upgraded by returning to the manufacturer - Design2000.

The below link has details for the RMA process with Design2000 where the customer could get the unit updated.



Can my old Spark-e-Mate have a bluetooth chip installed?

All callibration and services regarding the 493 Sparke mate range is done via a third party manufacturer Design2000.

Phone: +613 97585933
9-11 Rose St PO Box 7020 
Upper Ferntree Gully, Melbourne, Victoria, 3156

Where do I send a Spark-e-mate for repairs?

For repairs on the 493 you would contact Design 2000.

Please follow this link for contact details https://www.design2000.com.au/services.php


Is part number 49M available in Anthracite?

No. Unfortunately, the part number 49M  is only available in Vivid White.

What is a part number for a single vertical socket unswitched

PDL 593

Is the 193 in a 20amp available?

Yes, the part name is 193/20-1.

Does the Clipsal 438/2 suit the 492

The 438/2 does suit the 492. 

What is the female version of a 492

 The female version is 438/2

Do you sell the 486 RCD tester leads as a spare part?

No, unfortunately this tester is no longer available. Therefore spare parts have also been discontinued.

This tester has been replaced with the all in one 493 Spark-E-Mate.

Some of the key features are:

  • Earth continuity
  • Insulation resistance
  • Polarity
  • Circuit connections 
  • fault loop impedance
  • RCD Trip
  • digital LCD dispay
For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=493

What is the part number for a 413 surface socket with 4 flat pins?

The part number is 410.

What is the nail on base plate for 413 socket outlet??

Nail on base plate for socket outlet 413 is - 413NP-TR.
For further information go to:
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What comes in the 493L

What are the dimensions for the 4FCC45-WE switchboard enclosure?

The dimensions for the 4FCC45-WE switchboard enclosure are 376mm (W) X 666 (H) X 70mm (D).
Wall opening dimensions are 631mm X 335mm
Some of the key features are:
  • Supplied with neutral and earth bars
  • 15 module Jetstrea m
  • No isolating switch
  • Ample wiring entries
  • Comprehensive range of legend stickers
  • Generous earth and split neutral bars are provided and located for ease of wiring. Main neutral termination for cable up to 35 sq mm

See Page 493 of the Trade Product Guide edition 92

For further information please see https://www.clipsal.com/Trade/Products/ProductDetail?catno=4FCC45


What is the difference between the 492 and 492Y ?

The 492 is designed to suit  2 core 1mm2 ordinary duty flex while the 492Y is designed to suit 0.75mm2 figure 8 flex.
For more information regarding this and similar products please follow the link provided to the Clipsal website.
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What extension socket suits the 492 plug?

The extension socket that suits the 492 plug is the 438/2.

Some of the key features are:
  • Rewireable cord extension socket
  • 2 Parallel pins
  • Suits 1 sq mm Ordinary duty 2 core flexible cord
For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=438/2


What is the part code for a 15A version of 570S

There is no 15A version of 570S, only in the 193 range which are round not square ie 193/15/1

Can I get a facia only for the Clipsal 403 series plates

Not available as a spare part, you will need to replace the complete unit.

What is the socket to suit the Clipsal 492 492/32 492/32HD

Socket to suit is 402 series

402  402/32

How to upgrade the coprocessor's firmware of UNITY HSBY 140 CPU 67160?

To upgrade the copro firmware of the 140CPU67160 (using OSLoader), you need to use the fibre optic MTRJ port and switch which as fibre optic and electrical RJ45 ports (such as the 490 NOC 000 05 cable and 499 NOS 171 00 switch).

There are no other method available at this moment.

Other related information
To upgrade the firmware of UNITY Quantum CPUs (using OSLoader), you can either use one of the following way:
- Modbus (with address 1 only)
- Modbus plus (with address 1 only)

To upgrade the copro firmware of HE 140CPU65150 and 140CPU65160 (using OSLoader, you need to use the ethernet coneection via FTP.

Legacy KB System (APS) Data: RESL168369 V1.0, Originally authored by on , Last Edited by on
Related ranges: Modicon Quantum

Does the WS266 do 2 way switching?

Yes the Mechanism, is a
16A 250V ~
Single Gang
Terminal Detail - 1 way/2 way and looping terminal
Terminal Bore - 4.1mm
Maximum Cables - 3 x 2.5mm2

Updated: Why is my Network Management Card losing SNMPv3 communication?


My Network Management Card (NMC) is losing SNMPv3 connectivity after a certain amount of time but other communication protocols (web, FTP, SSH, Telnet, SNMPv1, etc) continue to work properly.

Product Line


  • Network Management Card 1 (NMC1) - AP9617, AP9618, AP9619
    Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, NetBotz 200)
  • Network Management Card 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH
    Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP86XX, AP88XX, AP89XX), Certain Audio/Video Network Management Enabled products.
  • All serial numbers
  • Any device listed above utilizing SNMPv3
  • NMC1 AOS v3.7.0 and below; NMC2 AOS v5.0.X and below
  • NMC1 AOS v3.7.3 and higher


An issue has been identified with the SNMPv3 task on Network Management Card 1 and 2 based devices. SNMPv3 communication will be lost after approximately 49 days and 17 hours. The NMC will continue to run normally, with the exception of the SNMP process, which will not run.


Update (July, 2016): Specific to NMC1 products, this issue had previously been fixed for AOS 3.7.3 and higher. The maximum SNMPv3 uptime allowed was modfied from 49.7 days to 497 days. At the 497 uptime day mark, assuming the management uptime had reached this point, the Network Management Card interface would have had to be rebooted though the web, CLI, or SNMPv1 interfaces in order to regain SNMPv3 communication. NMC2 AOS v5.1.X also contained a fix to avoid an SNMPv3 communication loss completely.

With NMC1 AOS v3.9.2 and higher, this issue has been fully resolved and the 497 uptime limitation has been lifted and SNMPv3 communication through StruxureWare Data Center Expert or any third party SNMPv3 NMS will not be affected after 497 days of uptime. This AOS (or newer) will be released for different firmware applications in the coming months which are available at https://www.apc.com/tt/en/tools/download/. Certain applications are available immediately, such as Rack PDU.

Can a Magelis XBTGT series HMI be changed from landscape view to portrait view?

No. The XBTGT series uses a standard 4:3 aspect ratio, and Vijeo Designer does not have the ability to change it to 3:4(portrait).

Do you do a 2 pin version of the 413 quick connect?

No, there is only the 3pin option. The part number is 413QC.

Some of the key features are:
  • Quick connect in line surface socket
  • 3 pins
  • Round earth pins

For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=413QC


What is part number for socket to suit part number 492?

The part number for socket to suit is a 438/2
For more information on this part please refer to https://www.clipsal.com/Trade/Products/ProductDetail?catno=438/2

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Where do you hook up a speed potentiometer on the Altivar ATV18 unit?

Issue:  Where do you hook up a speed potentiometer on the Altivar ATV18 unit?
Product Line:  ATV18
Environment:  All
Cause:  Potentiometer wiring
Resolution:  Connect the high side of the pot to +10;
the wiper to Anaolg Input 1 (AI1);
the low side of the pot to Common.


Video: SoMachine 4.3 - How to add M218 controllers to SoMachine 4.3

Tutorial for adding the Modicon M218 PLC (programmable logic controller) to SoMachine via firmware update in Configuration Manager.


Are the ION meters seismic and/or vibrational compliant?

As of right now, no ION hardware undergoes any testing for seismic and/or vibrational compliance. No meters in the ION family have this compliance. Typical standards are IEEE 693 and IEC 60255-21-3.
Original article#
Date Created: November 12, 2010
Last Revised: November 18, 2010
Original Author: DD
All content © 1992-2010 Schneider Electric

Legacy KB System (APS) Data: RESL203933 V1.0, Originally authored by LaAd on 11/19/2010, Last Edited by LaAd on 11/19/2010
Related ranges: ION8600, ION75X0 RTU, ION7550/ION7650, ION7300, ION6200

What is the part number for an Iconic 3 position switch mech , labelled UP , OFF , DOWN?

The part number for an Iconic 3 position switch mech , labelled UP , OFF , DOWN is - 49M & 49MLBL

For further information , visit links below:-
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Change default WebX ports in ClearSCADA

This article explains how the default WebX ports can be changed for the redesigned WebX interface in ClearSCADA 2015 R1 and later versions. The default ports are set to 85 for HTTP (non-secure) and 453 for HTTPS (secure) connections. This configuration can be altered from Microsoft Internet Information Services (IIS) Manager.

To change the default ports do the following:

1. Launch Internet Information Services (IIS) Manager on the machine hosting ClearSCADA Server.
2. Locate the ClearSCADA site and click on Bindings.
3. Select the connection you would like to edit and hit the Edit button.
4. Type the desired port number and hit OK. Make sure the new port is vacant and can be accessed by the clients. Please do not set the same ports for WebX and the Original WebX. The appropriate SSL Certificate can also be selected for the secure port (HTTPS) at this stage.
5. Restart the ClearSCADA site by clicking on Restart located in the Manage Website section.

Keep in mind that the secure WebX port in ClearSCADA 2015 R1 is also being used by ClearSCADA Mobile if it is installed on the same machine. ClearSCADA Mobile uses port 443 by default in all ClearSCADA versions prior to 2015 R1 and in newer.

What is the equivalent to a Mistral 6111-0 window exhaust fan?

The equivalent is a Clipsal 7107A - though the cut out hole size is a lot smaller so will not retrofit without replacing the glass.

Specifications - 6111-0
Airflow = 490 cubic metres per hour
Hole size = 282.5mm
Fan diameter = 250mm
Motor = 66w
Sound level at 1m = 53dB

Specifications - 7107A
Airflow = 600 cubic metres per hour
Hole size = 230mm
Fan diameter = 188mm
Motor = 35w
Sound level at 1m = 49dB

Power loss of our RFI filter VW3A58407 and VW3A58408.

Goals and Symptoms

Power loss of our RFI filter VW3A58407 and VW3A58408.

Facts and Changes


Causes and Fixes

This information is not available for the moment.
401 = 5 w
402 = 11 w
403 = 11 w

No information for 407 and 408.

Legacy KB System (APS) Data: RESL156483 V3.0, Originally authored by on , Last Edited by on
Related ranges: Altivar 58

What is a 'Sliding Window' in Transparent Ready TCP communications and do Transparent Ready devices support it?

A Sliding Window is a variable receive buffer capacity that is advertised in the 16 bit Window packet section of the TCP Header. This is how a transmitting device advertises the current receive buffer capacity to the sender. The 174CEV30010 and 174CEV30020 Modbus to Ethernet bridges support a sliding window. For example, if the CEV buffer starts out at 512 bytes capacity and there is an outstanding Modbus message size of 14 bytes, the advertised window will be 498 bytes in the response. Note that most PLC services support a fixed receive buffer window size.

Legacy KB System (APS) Data: RESL173844 V1.0, Originally authored by on , Last Edited by on
Related ranges: Modicon Quantum

Using Modbus to trigger a Waveform Capture on a CM2000

Product Line
CM2000 series meter

Modbus Register Writes

In order to trigger a waveform capture, it will be necessary to use Modbus Command Writes to trigger the waveform capture.

Using Modbus Tester (or another Modbus read/write program):

Write the value 4913 to register 7700.
Write the value 1 to register 7701.
Write the value 28120 to register 7702.

System Manager Software (SMS) 4.3 Upgrade Notes

PowerLogicSystemManager Software Upgrade Notes
Important Note for SMS 4.3 Upgrades


Legacy KB System (APS) Data: RESL204981 V1.0, Originally authored by MaTh on 03/31/2011, Last Edited by MaTh on 03/31/2011
Related ranges: System Manager 4.3

Does the 413/15 come with a back plate?

No it doesn't come with a back plate. You will need a 413NP.

Some of the key features are:
  • For the use of cable ties for cable clamping
  • Not suitable for 414/4P
  • For 410, 413 and 414 products
  • AS3100, AS/NZS3112, AS3109 Certified
For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=413NP

The Matrix-UPS battery communication cable has been misplaced, what can I do?


Replacement battery communication cable for Matrix battery pack is needed.

Product Line



All serial numbers


The cable is damaged or has been misplaced.


The cable that provides battery communication is a standard RJ9 2 line 4 wire head set cable.  This is available at any phone accessory supplier.

What port does the Com'X used to upload data to Remote Service Platform

User wants to know what port the Com'X uses to upload data to cloud services Remote Service Platform (RSP)

Com'X 200/210/510

Web browser

Com'X uses port 443 with SSL to upload data to RSP.

Can BPH motors be used with the Lexiium 32 Servo drives?

Yes, the BPH motors are compatible with Lexium 32 servo drives. They are to be characterized as third party motors.  If using a BPH motor with resolver, you will need to use a resolver option card P/N : VW3 M3 401. If using a BPH motor with encoder feedback, you will need to use an encoder option card.VW3 M3 403 (for hiperface encoder) along with a Lexum 32 modular drive (32M). The third party motor commissioning tool within SoMove helps calculate the offset to commutate the motor.

Why can't I use a domestic model APC UPS on a ship


In North America, one would expect to see approximately 120 volts when
measuring from hot to neutral and from hot to ground. However, large ships
use delta power. That is, there are two hot legs (center tapped 120Vac) and a
ground: no neutral. Each hot is 60 volts. One can measure from hot to hot
(phase to phase) and will see 120 volts. When measuring from either hot to
ground, one will see 60 volts.

Product Line:



All models with the "X93" suffix (IE: SU700X93, SUA1500X93)


Standard North American Smart-UPS are designed for a 3 wire input comprised of a 120v Hot, Neutral, and Ground.


For this environment, APC has the Smart-UPS X93 Shipboard Series. A standard
120Vac model should not be used on a ship with delta power. When a 120Vac
APC UPS transfers to battery, it supplies 115V +/-5V on the hot leg. Herein
lies the problem with standard models on ships. According to the National
Electric Code, the neutral leg must be passed through the standard UPS
units without interruption. As a result, it is possible that 180Vrms may be
passed to the load when switching to battery (120Vac from the UPS inverter on
one phase and 60 volts from the ship on the second phase). Most computers have
power supplies that accept a wide range of input voltage; therefore, they would
not be affected by the voltage jump. However, if the load has any common mode
suppression (i.e. 150Vac MOVs), then the load may be affected.

Input to the X93 units is two hot legs at 60Vac each. The output is one hot
120Vac leg, a neutral and a ground. The primary differences between the X93
unit and the domestic are that the site wiring fault circuit is disabled, a
double pole breaker replaces the single pole breaker at the input, and a triple
pole switch is added that can disconnect the incoming AC as well as the bias
supplies in the UPS (it won't turn on anymore). The X93 does not break both
line and neutral unless the input breaker is tripped. If it just goes to
battery, the output and input neutral are still continuous. The ground and
neutral are not connected by the UPS so unless the neutral is bonded to ground
on the ship at the supply or load, one will not necessarily measure 0 volts from
neutral to ground at the output of the UPS.

Note: A customer who has decided to use a domestic model on a ship producing
delta power aware that  the ship must have over current protection (fuse or circuit breaker)
in each hot leg. This is because a fault within the UPS (highly unlikely) from neutral
(whichever hot leg corresponds to the neutral) to ground is not protected by
the UPS's circuit breaker. Without this branch protection on the ship, such a
fault within the UPS could be dangerous because fault current is not limited.

How do I install the SoMachine 4.1 ISO file?

To install the ISO you will need software like MagicDisc or DVDFab to create a virtual DVD player. Then you can Mount the ISO and it will be assigned a Drive letter.

How do I install the SoMachine 4.1 ISO file?

To install the ISO you will need software like MagicDisc or DVDFab to create a virtual DVD player. Mount the ISO and install from the Newly assigned Drive.

What are the supported operating systems for SoMachine v4.3?

The supported operating systems for engineering PC for SoMachine v4.3 are:

- Microsoft Windows® 7 Professional 32-bit/64-bit
- Microsoft Windows® 8.1 Professional 32-bit/64-bit
- Microsoft Windows® 10 Professional 32-bit/64-bit
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