C-Bus Version 4 HomeGate Software, License dongle for 2 networks

C-Bus Version 4 HomeGate Software, License dongle for 2 networks

C-Bus Version 4 HomeGate Software, License dongle for 2 networks

Item Number: 5000SDHG2/4

Datasheet

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Qty UoM EAN Colour
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Specifications

Design

Range of product

C-Bus

Range

C-Bus

Product brand

Clipsal

Device application

  • monitoring
  • control
  • scheduling
    • Sustainable offer status

      Green Premium product

      Physical

      REACh Regulation

      Free of Substances of Very High Concern above the threshold

      EU RoHS Directive

      Compliant

      Mercury free

      Yes

      RoHS exemption information

      Yes

      China RoHS Regulation

      X

      Environmental Disclosure

      ENVPEP1701009EN

      Circularity Profile

      ENVEOLI1701009EN

      Others

      User language

      English

      Operating system

      Windows

      Unit Type of Package 1

      PCE

      Number of Units in Package 1

      1

      Package 1 Weight

      105 g

      Package 1 Height

      130 mm

      Package 1 width

      155 mm

      Package 1 Length

      60 mm

      Unit Type of Package 2

      S02

      Number of Units in Package 2

      10

      Package 2 Weight

      1.365 kg

      Package 2 Height

      15 cm

      Package 2 width

      30 cm

      Package 2 Length

      40 cm

      WEEE

      The product must be disposed on European Union markets following specific waste collection and never end up in rubbish bins
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      Frequently Asked Questions

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      Does C-Bus software run on Windows Server and what is the compatibility?

      Unfortunately C-Bus software is only compatible on Window operating systems. I.e Windows 7, 8 and currently Windows 10.

      For Windows server, the answer at the moment is NO. There has been no official testing on Windows Server (2012 - 2021). 

      Note: We had some customers who have reported using it successfully i.e on Windows Server 2016 but there has been no official testing done.

      What is the C-Bus Network state error mean

      The status of a Component's network can be displayed using the View | Component Label | Network Status menu item. An X indicates that the Component's Network is off-line and can not be controlled. A ? indicates that the Component's Network has been opened and that the state is not known but it may be possible to control the Group Address.

       

      The status of all of the Networks can be viewed by selecting the View | Network States menu item. The possible network states are :

      ·New - the network has not been opened yet (usually caused by a failure to open the network)

      ·Open - the network has been opened, but the synchronisation process has not started

      ·Sync - the network is being synchronised (the progress will be shown *)

      ·OK - the network has been synchronised and is ready for use

      ·Error - the network has an error. (the cause of the error condition will be shown)

      ·Closed - network has not opened (usually caused by a failure to open the network)

      ·Operational - the network is open and can be used, but there are units not responding (see C-Gate Options). Note that this was previously referred to as the "degraded" state.

       

      * For the Sync and Error states, it will show "unit x of y". This refers to the xth unit out of a total of y units. It does not refer to the unit addresses.

      Any units which are in error state will be listed. If any units are in error state, this should be investigated. If too many units are in the error state, the whole network will be put into the error state, and it will be unable to be used.

      How to configure HomeGate or Schedule Plus to start on boot in Windows 10

      This outlines how to set up HomeGate or Schedule Plus to start when Windows 10 logs in. The process of configuring this has changed since Windows 8.1 and now requires the installer to make modifications to the Windows registry.

      To begin, have the HomeGate/Schedule Plus project open. Under the Tools menu, select Create Desktop Shortcut. This will create a shortcut icon on the desktop of the computer which launches straight to the project. Next, locate this shortcut on the desktop, right click on it, select Properties and modify the Target to have “ /cgate /operate” at the end, if it has not already been done for you.

      You should end up with something similar to the following example:

      C:\Clipsal\HomeGate\HomeGate.exe "c:\clipsal\homegate\projects\c-gate test\c-gate test.ctd" /cgate /operate

      Upon completion of this, move this file to a convenient location on the computer.

      For this example, the file will be moved straight to the root of the C:\ drive.

      Lastly, open the registry editor, either by searching for it in the start menu or hitting the Windows key + R at the same time and typing regedit.

      Once in the registry, navigate to the following location

      "hkey_local_machine\software\wow6432node\microsoft\windows\currentversion\run"

      Right Click in the main section and select New -> String Value. Provide a useful name to the new String Value, but do not consider the name important.

      Upon naming the String Value, right click on it and select Modify.

      Under the Value Data: field, provide the location and the name of the shortcut that you created in the previous steps. In this example, the project shortcut was moved to C:\c-gate test.lnk (.lnk is the extension type used to identify a file as a shortcut and will need to be included in the Value Data: field).

      This is what it should look like by the time you have completed this.

      Press OK and you will be left with your new entry in the registry, configured and ready to test.

      Reboot the computer to confirm that HomeGate/Schedule Plus are starting when Windows boots and logs in.

      How do we plug a C-BUS USB dongle on a server with out a USB port?

      This applies to a Headend PC that doesn’t have a USB port i.e a virtual machine that's running Homegate or Schedule Plus

      The solution is to use a Network-Attached USB Hub

      Please see link below for Network-Attached USB Hubs

      https://www.digi.com/products/usb-and-serial-connectivity/usb-over-ip-hubs/anywhereusb

      https://www.cnet.com/au/products/belkin-network-usb-hub/review/

      How to backup and import (Homegate/SchedulePlus) database?

      To back up and move the project, It's quite a simple process. You will need to export to archive and once done do a Import from Archive on your new machine as detail on the image below: