LAMPHOLDER 16MM COND THREAD

Yes , the part number is 503e-we
For more information on batten holders please visit the Clipsal web site on the link provided https://www.clipsal.com/Trade/search-results?q=batten%20holders

Issue
When trying to access the application webpage, the following error occurs:
                   
The following error is seen in Windows Application Event Viewer:
                   
                    The Module DLL HipISSEngineStub.dll failed to load. The data is the error.

Product Line
Power Monitoring Expert 7.2.x

Environment
IIS 7
McAfee Anti Virus
HipISSEngineStub.dll

Cause
Upon checking Application Pools in IIS Manager, it turns out the application pool has stopped.  However, the problem cannot be resolved by simply re-starting the application pool.  By doing so and accessing the web page, it will stop again.
                   

If McAfee has recently been uninstalled, updated, or changed the installation somehow, there is probably still a reference to it in the ISAPI settings.  Refer to the following link for more information:

          kc.mcafee.com/corporate/index
          https://kc.mcafee.com/corporate/index?page=content&id=KB72677&actp=LIST

Resolution
Remove the reference to the MfeEngine in the applicationHost.config:

1.  Navigate to: %windir%\system32\inetsrv\config

2.  Open the file applicationHost.config as Administrator for editing in Notepad.

IMPORTANT: make sure a copy of the original file is available before making any changes.

3.  Edit the  globalModules section and remove the following line:
          <add name="MfeEngine" image="%windir%\System32\inetsrv\HipIISEngineStub.dll" />;

4.  Edit the modules section and remove the following line:
          <add name="MfeEngine" />;

5.  After editing the applicationHost.config file, save the file, then restart the IIS server using iisreset or by restarting the system.
 

Issue:
What is the lamp life of a DL1BA024?

Product Line:
Harmony Pushbuttons

Environment:
All Products

Cause:
Product Features

Resolution:
All incandesent lamps have an estimated life of 2000 hours.

 

Issue
The customer is receiving an "HTTP 503. The service is unavailable" error message when selecting the 'Reports' tab through Web Applications.



Product Line
Power Monitoring Expert 7.2.x / 8.x / 9.x

Environment
Web Reports

Cause
If Microsoft Monitoring Agent with .Net Application monitoring is installed, the 'WebReporterAppPool' Application Pool within Internet Information services is not started and crashes if started manually.

Resolution 1
This resolution does not require removing Microsoft Monitoring Agent. Instead, it is uninstalled, then reinstalled via the command line using a switch that prevents the .Net Application monitorng from being installed.

To do this:

1. Uninstall Microsoft Monitoirng Agent from Control Panel -> Programs and Features
2. Start a command prompt in the directory that includes the Microsoft Monitoring Agent installer (it's called MOMAgent.msi)
3. Run MOMAgent.msi NOAPM=1

Resolution 2
Windows updates will install a tool named the "Microsoft Monitoring Agent".  This tool applies a policy to the application pool that causes it to crash.  Uninstalling the tool through Add/Remove programs will allow Web Reports to function as expected.

Issue:
LA2KT2E and LA2KT2U contacts

Product Line:
Tesys K Line Contactors

Environment:
IEC Contactor Accessories
 
Resolution:
This module has one form C contact.
One normally open and one normally closed with a shared common.  Instructions are attached.