There are several reasons why you may wish to restart or reset the Wiser 2. If the unit is not communicating properly, a restart (turning power on and off)might be all that is required but for a full factory reset.
NOTE: Performing a Factory "Full" Reset will wipe any programming of the unit and reset the ip addressing to DHCP and the username and password to default - "default"
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If a Factory Reset is required follow these steps:
(1) Power OFF the Wiser 2
(2) Press and hold the reset button
(3) While the button is pressed, apply power to Wiser 2
(4) After the required time, release the button and allow the Wiser 2 to reboot.
