Wiser for C-Bus Automation Controller

Wiser for C-Bus Automation Controller

Wiser for C-Bus Automation Controller

Item Number: 5500SHAC

Product Dimensions

Width icon

Width93 mm

Height icon

Height108 mm

Depth icon

Depth63 mm



Qty UoM EAN Colour





Product or component type

logic controller

Market segment


Sustainable offer status

Green Premium product


Communication port protocol

  • C-Bus RJ45 (2000 devices)
  • IP (Internet Protocol) RJ45
  • serial link terminal block RS232
  • BACnet IP RJ45 (50 devices)
  • Modbus RTU terminal block RS485 (6 devices)
  • Modbus TCP RJ45
    • Power consumption in W

      2 W

      Local signalling

    • LED (green/red) for power
    • LED (green/red) for status indication
    • LED (green) for relay output (REL)
    • LED (multi-colour) for input status
    • LED (multi-colour) for RS232 link activity
    • LED (multi-colour) for serial link communication (RS485, RX, TX)
    • LED (green) for C-Bus status
    • LED (green/yellow) for Ethernet link
      • Control type

      • smartphone or tablet
      • remote control
      • RESET push-button
      • local control
      • by touch panel
      • by web browser
      • RESET push-button cold restart
        • Function available

        • visualisation
        • updateable software
          • Connections - terminals

          • power supply: screw terminal 3 cable(s) 1.5-1.5 mm²
          • LED lamp: screw terminal 2 cable(s) 1.5-1.5 mm²
          • relay digital output: screw terminal 3 cable(s) 1.5-1.5 mm²
          • digital input: screw terminal 2 cable(s) 1.5-1.5 mm²
          • RS232 link: screw terminal 3 cable(s) 1.5-1.5 mm²
          • RS485 link: screw terminal 5 cable(s) 1.5-1.5 mm²
            • Mounting support

              DIN rail


              108 mm


              93 mm


              63 mm

              Ambient air temperature for operation

              -5-45 °C

              Relative humidity

              10-90 %

              IP degree of protection



            • EN 55022 class A
            • AS/NZS CISPR 22
              • REACh Regulation

                Free of Substances of Very High Concern above the threshold

                EU RoHS Directive


                Mercury free


                RoHS exemption information


                China RoHS Regulation


                Environmental Disclosure


                Circularity Profile



                Product name

                C-Bus Automation Controller

                [Us] rated supply voltage

                24 V DC

                Port Ethernet


                Number of port

              • 1 USB 2.0 type A
              • 1 USB 1.1 type B
              • 1 RS232 (serial link)
              • 1 RS485 (Modbus)
              • 2 RJ45 (C-Bus)
              • 1 RJ45 (Ethernet)
                • Web services

                  web server

                  Number of inputs

                  1-1 dry contact

                  Input impedance

                • 2.2 kOhm closed
                • 6.9 kOhm opened
                  • Number of outputs

                    1 relay changeover

                    Output voltage

                  • 24 V DC 1 A for relay
                  • 48 V AC 1 A for relay
                    • Total number of 18 mm modules


                      Operating altitude

                      <= 2000 m

                      Unit Type of Package 1


                      Number of Units in Package 1


                      Package 1 Weight

                      340 g

                      Package 1 Height

                      10 cm

                      Package 1 width

                      11.5 cm

                      Package 1 Length

                      16 cm
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                      Documents & downloads

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                      • CAD Files and Packs

                      • Technical Leaflet

                      • End of Life Manual

                      • Product Environmental

                      • Operating Manuals

                      • System User Guide

                      • Specifications

                      • Application Solutions

                      • Software - Release

                      • Software - Archive

                      • Firmware

                      Frequently Asked Questions

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                      How C-bus is actioned via alexa or google home for voice control?

                      C-Bus doesn't have a native voice control solution. We have partnered with SmartVoice that provides a cloud based voice control solution.

                      See attached Schneider Electric & C-Bus Voice Control - July 2020.pdf for further information.


                      How to set a timeout page on 5500NAC/SHAC Using javascript?

                      In NAC/SHAC > Scripting > edit custom JavaScripting

                      Copy and paste the code below

                      Modify adjust the timer value to your need (i.e 20000 = 20 sec)

                      Set the Current plantID to the page that you want it to time out too. For example high light in yellow showed on image below.

                      $(function() {


                       // Back to Start after x seconds (in miliseconds)

                       var SE_Timeout = 20000; // adjust this timer value if needed (20 seconds in miliseconds)

                       var SE_Startpage = currentPlanId; // First page that is loaded

                       var eventlist = 'vclick vmousedown vmouseout touchend';


                       // Timer function no usage detected

                       function No_Usage_Detected(callback, timeout, _this) {

                        var timer;

                        return function(e) {

                          var _that = this;

                          if (timer)


                          timer = setTimeout(function() { 

                            callback.call(_this || _that, e);

                          }, timeout);






                       // Back to start function when timer elapsed

                        var SE_Goto_Startpage = No_Usage_Detected(function(e) {

                        if ( currentPlanId != SE_Startpage ) {



                       }, SE_Timeout);


                       // Add event listener to document to detect user input


                       .on(eventlist, function() {




                       // Add event listener to all iframes to detect user input inside iframes

                       $('iframe').load(function() {

                        var iframe = $('iframe').contents().find('html');

                        iframe.on(eventlist, function(event) {









                      How to change IP address of 5500NAC/5500SHAC controller interface?

                      The C-Bus Automation Controller (5500NAC/5500SHAC) includes a RJ45 interface for 10/100 Base-T UTP Ethernet. The default IP address is:

                      Change the IP settings on the System page.
                      Path: Configurator Utility tab → System button → Network tab → Interfaces
                      IP address.

                      Click the IP address to open the window Interface eth0.

                      Note: if you are having issues setting the IP address try another Web Browser.

                      How to add Objects to the C-Bus Automation Controller?

                      There are three ways to fill the objects list

                      1. Import
                      A project created with the Toolkit software can be imported as CGL file (Utilities tab → Import Toolkit CGL file button).

                      2. Sniffer function
                      The bus sniffer detects objects from the C-Bus network and automatically adds them to the list.
                      Objects are visible when C-Bus is connected and the discover function is activated (Utilities General Configuration tabs).

                      3. Add new objects
                      New objects can be added manually (Objects tab → Add new object button).
                      Use any of the three ways to find the objects for visualization and exchange with other systems, however the most typical way is to prepare a Toolkit project and import it:
                      • Export the project in the Toolkit software.
                      • Import the CGL file into the Automation Controller.
                      • Edit the objects to be used.
                      • Add new objects manually or via the bus sniffer function.

                      What are the minimum visualization requirements in C-Bus Automation Controllers

                      C-Bus Automation Controllers will require as a minimum 1 level and 1 plan which contains controllable components before that plan can be visualized. 

                      Plans containing controllable components will also need to have Show in PC/Tablet and/or Show in Smartphone visualization checked (enabled)

                      Note: when making any changes in the C-Bus Automation Controller - please ensure the sync project data button in the bottom right hand corner has been pressed to ensure that those changes have been applied to the run time environment. 

                      Is the NAC/SHAC a BACnet IP "Server" or "Client"? And which do I need?

                      Direct out of the factory the NAC/SHAC is "server" only.
                      • NAC/SHAC acts as a gateway for Modbus devices and C-Bus devices back onto a BMS (Building Management System is the BACnet Client). BACnet Servers cannot see or communicate to other BACnet servers.
                      • BMS systems that support BACnet are acting as a Client, allowing them to see all of the BACnet servers on the ethernet network.
                      • Whilst a BMS may support various versions of BACnet, such as "BACnet IP", "BACnet Ethernet", or "BACnet MSTP" (RS485), the NAC/SHAC only supports "BACnet IP".

                      NAC SHAC Image with Details.jpg
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