Frequently asked questions
Why am I seeing an option to add devices ‘with Hub’ in the Wiser by SE App when I only have BLE devices?
FAQ000196574
28 May 2025
The Wiser by SE App supports both BLE and Zigbee devices.If you have BLE devices you should add these by selecting ‘Without Hub’ option and then select the devices you are adding.
All Zigbee devices can only be added with the ‘With Hub’ option.