Browse all
Browse all
C-Bus FAQs

C-Bus FAQs

Find C-Bus Frequently Asked Questions

Explore our C-Bus FAQ page for support and troubleshooting information covering C-Bus Commission software, Controllers, Dimmers & Relays, eDLT, and DALI-2. The most frequently asked questions are featured below, and the search function can help you find answers to additional queries (suggested search terms include: cbus commission, edlt, 5500nac2, 5500ac2, dali).

C-Bus Commission

Can I program another live network device whilst a live network device is being deployed in the deployment queue?

Hide Show

No, programming a live a network device can only be done once deployment is finished; however, you can select a project device, load it into the properties window, and program it accordingly along with other project related tasks. 
 

Which project types can be imported into C-Bus Commission?

Hide Show

 As of SpaceLogic C-Bus Commission v2.15.0, projects of file types: *.c2z, *.cbz and *.xml can be imported as a C-Bus Project 

If I make a project change in C-Bus Commission, does that change reflect in C-Bus Toolkit?

Hide Show

Changes can be reflected if the project in C-Bus Toolkit is refreshed by clicking Projects in the menu bar, followed by Refresh


Toolkit Image 

How do I refresh a project in C-Bus Commission?

Hide Show

The Workspace of a project can be refreshed by clicking on another node, and then back on the node you were previously working on

Where can I find the latest version of C-Bus Commission?

Hide Show

Use the provided link to find and/or download the latest version of SpaceLogic C-bus Commission:

SpaceLogic C-Bus Commission

Where are the exported xml files from SpaceLogic C-Bus Commission (SLCC) stored?

Hide Show
Where are the exported xml files from SpaceLogic C-Bus Commission (SLCC) stored?
The exported xml files are stored in Documents
Documents\C-Bus Commission\Exported Projects
 

C-Bus Controller

Will the Manager Plugin UI scale for a Schneider 10" IP Touchscreen or a 10" iPad?

Hide Show

As of C-Bus Controller firmware v2.5.0 the UI generated by the Manager Plugin will scale appropriately

Is there a quick link to display the Manager Plugin UI for a Schneider IP Touchscreen or iPad?

Hide Show

The Quick Link for the Manager Plugin's UI is: Controller's Ethernet IP Address/apps/data/manager

For example, if the IP Address is 192.168.0.10 then the quick link is: 192.168.0.10/apps/data/manager 

How is the C-Bus Controller Powered?

Hide Show

The C-Bus Controllers can be temporarily powered using a USB-A to USB-B cable via the USB-B port on the front of the controller; however, this only provides limited functionality.

 

For full functionality the C-Bus Controllers require 24VDC

 

Power Supply

What is the default IP Address of the C-Bus Controller's USB-B Port?

Hide Show

When connected using a USB-A to USB-B cable, you can access the controller's internal web server by:

1. Open a supported browser

2. Entering in the IP Address: 192.168.254.10 (default - does not change)

 

USB Image

Where can I find the latest firmware for my C-Bus Controller?

Hide Show

Use the provided link and select the appropriate firmware for your C-Bus Controller (5500NAC2 or 5500AC2):

C-Bus Firmware

Dimmers & Relays

How to enable the C-Bus Clock or Power Supply of the Voltage Free Relays?

Hide Show

For any Voltage Free Relay, the C-Bus Clock can be enabled or disabled via the front panel, by pressing and holding down the top left channel button, and short pressing the top channel button second in from the right.

 

Button Press 1

For any Voltage Free Relay, the C-Bus Power Supply can enabled or disabled via the front panel, by pressing and holding down the top left channel button, and short pressing the top right channel button.

Button Press 2

Note: By default both the C-Bus Clock and C-Bus Supply are disabled.

 

 

 

How to enable the C-Bus Clock or Power Supply of the Digital Dimmers?

Hide Show

For any Digital Dimmer, the C-Bus Clock can be enabled or disabled via the front panel, by pressing and holding down the top left channel button, and short pressing the top channel button second in from the right.

 

Clock Enable

 

For any Digital Dimmer, the C-Bus Power Supply can enabled or disabled via the front panel, by pressing and holding down the top left channel button, and short pressing the top right channel button.

 

PowerSupply Enable

 

Note: By default both the C-Bus Clock and C-Bus Supply are disabled.

eDLT

Existing eDLT’s have a specific mounting bracket, 5000MP, will the new Solis™ C eDLT’s use the same mounting bracket as the existing unit?

Hide Show

The mounting bracket, 5000MP, used for the existing eDLT’s can be used for the Solis™ C eDLT’s

What is the C-Bus power consumption of the Solis C eDLT’s?

Hide Show

The power consumption of the Solis C eDLT’s are the same as the previous models, 32mA

Can the Solis C eDLT be installed horizontally on the wall?

Hide Show

It is recommended to install the Solis C eDLT vertically, as the LCD display graphics cannot rotate with the orientation.

Can I program the properties of an eDLT using C-Bus Commission?

Hide Show

SpaceLogic C-Bus Commission v2.15.0 or higher supports the capability to program eDLT's with the following characteristic:

Hardware: v3.0
Firmware: v2.X

How can I update the firmware of an eDLT to v2.X?

Hide Show

A firmware upgrade of an eDLT to v2.X can only be done in C-Bus Commission; however, the eDLT must support hardware v3.0.

eDLT Unit Info

Some key points to remember when performing a firmware upgrade using C-Bus Commission:

• In C-Bus Toolkit, you can only upgrade an eDLT’s firmware up to v1.8

• Once you upgrade the firmware to v2.X, you cannot revert to an earlier version

• A firmware upgrade to v2.X will factory reset the unit; the device will need to be re-programmed

C-Bus & DALI-2

How to enable the C-Bus Clock on the 5502CDGP230?

Hide Show

For the 5502CDGP230, the C-Bus Clock can be enabled or disabled via the front panel, by pressing and holding down the MANUAL button on Line A, and short pressing the ID button on Line B.

 

DALI_CLOCK_ENABLE

What is the purpose of the Read DALI Gateway scan?

Hide Show

A Read DALI Gateway scan helps to rebuild a project from a live/existing & operational C-Bus DALI-2 Gateway that has been previously configured.

 

The scan retrieves the information stored on the live gateway, including its own programming and programming all connected DALI Devices.

 

 D2G Interface  

What different scans can be performed on the DALI Line in C-Bus Commission?

Hide Show

As of C-Bus Commission v2.15.0, the available scans for a DALI are:

1. DALI Scan

2. DALI Device Type Scan

3. Read DALI Gateway

4. Discover Faults

 

Software Interface

 

Note: A Scan can also be done by pressing the INSTALL button of each line on the front of the unit

Solis™ C Touch Panel

How do I access the Settings Page on the Solis™ C Touch Panel

Hide Show

To access the Settings Page:

  1. Press and hold any one of the four corners of the screen for 10 seconds.
  2. You will be navigated to the Countdown Page

Countdown image 

3: Tap Settings 

Information Page 

Alternatively, power cycling the touch panel will also navigate you to the Countdown Page, after which you can tap Settings 

How can to perform a Factory Reset on the Solis™ C Touch Panel?

Hide Show

To perform a Factory Reset:

  1. Navigate to the Settings Page

Information Page 

2: Tap System 

Systems Page 

3: Tap Reset

Alternatively, power cycling the touch panel will also navigate you to the Countdown Page, after which you can tap Settings

When replacing the Ethernet Touch Panel 5000ETP10W with the Solis C Touch Panel, can I use the original plug pack / power supply?

Hide Show

No, the touch panels have different power requirements which means the plug pack for the 5000ETP10W can't be used. However, both devices support PoE so that method can be re-used. 

Can I use the mounting Wall Box 5000ETP10WB to install the Solis C Touch Panel?

Hide Show

The 5000ETP10WB is not compatible with the Solis C Touch Panel. A list of compatible & incompatible wall boxes, brackets, plates & clips is provided below:

Parts_List

A custom frame may be required to be made for 5000CTCWB, 5000CTCNA & 5000CTCRM to help ensure a clean installation.

Key Input Units

Can I directly replace my Saturn Key Input Unit with the Solis™ C Key Input Unit without making any changes to the wall it is mounted on?

Hide Show

When replacing an existing Key Input Unit with the Solis™ Key Input Unit, a cut-out modification is required for the product to fit, and the new fascia extends approximately 33 mm further at the bottom compared to the existing Key Input Unit, while remaining the same at the top.

What is the IP Rating of the Solis™ C Key Input Units?

Hide Show

The IP Rating of the Solis™ C Key Input Units is IP20