FA168173
28 September 2021
Issue:Only have access to Status and SUP Menu on ATS48.
Product Line:ATS48 Soft starter with remote HMI
Environment:All
Cause:keypad is locked or stuck on SUP menu
Resolution:On the back of the remote keypad, there is a 3 position switch. If this switch is in the ``FULLY LOCKED`` position, it will not allow access to any menus other than SUP. Move this switch to the ``FULLY UNLOCKED`` position to gain access to all menus within the starter.