Frequently asked questions
Where can I find the Q2C or Factory Order number for an enclosed ATS48 soft start?
FA226361
28 September 2021
Issue:Need to identify the Factory Order, or Quote to Cash number for an enclosed ATS48 soft start.
Product Line:
Enclosed Altistart 48, Enclosed ATS48, 863848U, 863948U
Environment:
All models
Cause:
To determine warranty status or check the Bill of Materials for spare parts.
Resolution:
Find the nameplate on the back of the enclosure door. At the bottom of the nameplate on the right side is a box labeled Factory Order Number. This should contain an 11 digit number which is the Factory Order / Q2C number.