Standard Series Switched Socket Horizontal, Double, 250V, 10A | White Electric

Issue:
What is the expected life of my APC UPS VRLA Battery?


Product Line:
All UPS Models


Environment:
All Three Phase and Single Phase UPS Models 


Cause / Resolution:
Most APC batteries should last three to five years. There are many factors which affect Battery life including environment and number of discharges. Below are some guidelines to ensure optimum life expectancy:

1. Operating Temperature: The optimum operating temperature for a lead-acid battery is 20-25° C (68-77° F). Elevated temperature reduces longevity. As a guideline, every 8° C (15° F) rise in temperature will cut the battery life in half. A battery which would last for 4 years at 25° C (77° F), will only be good for 2 years if operated at 33° C (95° F). Keep in mind that the battery temperature inside your UPS will always be warmer than the ambient temperature of the location where the UPS is installed.

2. Battery Calibration and Deep Discharge: Only perform runtime calibrations on your UPS one or two times a year, if necessary. Some of our customers want to check their systems to verify that their runtime is sufficient. However, consistently performing these calibrations can significantly decrease the life expectancy of your APC battery.  It is also important to remember that a UPS is not designed for constant deep discharges. We do not recommend using your APC Smart-UPS/Back-UPS as a portable power supply that is repeatedly discharged/recharged (like on a portable equipment cart). These units are designed for emergency use during unexpected power outages or momentary loss of power. 

3. Storage: Do not store APC batteries for extended periods of time. New batteries/units should be stored for no more than 6 months from date of purchase, as they ship from the factory at approximately 80% charge. After this period, the battery should be used or it will lose a great deal of its charge . It is not advisable to store batteries that have already been in use. Extended storage without periodic charging can result in shortened life expectancy and erratic battery performance.

Temperature also plays a large part in battery degradation during storage:

• If the ambient temperature during storage is - 15°C to + 30°C (+ 5°F to + 86°F), perform a full recharge cycle at least every six months.
• In environments where the ambient temperature is + 30°C to + 45°C (+ 86°F to + 113°F), perform a full recharge cycle at least every three months.

4.  Load: As the load increases on your UPS, the runtime decreases. It is not recommended that the load exceed 80 percent of the UPS unit’s rated capacity. In the event of a power failure, a UPS loaded to full capacity will discharge the battery very quickly and there is a potential that the life expectancy of the battery will be significantly reduced.

5. Battery chemical reaction: As the VRLA (AGM) battery ages, a chemical reaction called "sulfation". 
This leads to: 

• longer charging time than normal
• excessive heat build-up leading to "boil out"
• shorter running times between charges
• dramatically shorter battery life

6. Battery replacement: since VRLA batteries end of life is five (5) years, it is always advisable to replace the UPS battery not longer than five (5) years to prevent the risk of possible hydrogen sulfide gas emission.

7. It is recommended to update the UPS firmware to the latest version to ensure all battery related improvements are available on the UPS system. Refer to FA164737 for updating the UPS firmware.

Issue:
What is the process for ordering a Masterpact NW or NT circuit breaker?

Product Line:
Circuit Breakers

Resolution:
Masterpact circuit breakers cannot be ordered by catalog number.  A Schneider distributor or sales office must enter the order via the online product selector in My Schneider, SE Advantage, or Quote to Cash.
Information they need includes the certification standard (UL, ANSI, IEC), fixed or drawout, ampacity, AIR required, trip unit functions or type, accessories, connectors, and other customer specifications.

The attached decoder will assist in breaking down a catalog number to its component parts.  With knowledge of the breaker's construction it will be possible to use the Q2C or SE Advantage product selector to select, quote, and order the breaker.  DO NOT try to build a catalog number using the decoder.  A number generated using the decoder will be prone to error due to possibly selecting components and features which are mutually exclusive, and the number will have no value for quotation or ordering even if valid.

Required information for placing an order can be found on the attached RFQ (Request for Quote) or RFQ - DC for DC rated Masterpacts.

Issue:

Change the Modbus device number on the master Smartlink SI B controller from 255 to a lower number

Product Line:

Acti 9 Smartlink

Environment:

Smartlink SI B

Resolution:

The Smartlink SI B (A9XMZA08) has a fixed Modbus Address of 255, it is not possible to change it.

The Smartlink - Modbus RS485 slave (A9XMSB11) address can be configure in the range of 1 to 99. You can set the address adjusting the two thumbwheels:

-The left-hand thumbwheel sets the tens.
-The right-hand thumbwheel sets the units.




Smartlink SI B (A9XMZA08) user guide: 
https://download.schneider-electric.com/files?p_Doc_Ref=DOCA0004EN&p_enDocType=User+guide&p_File_Name=DOCA0004EN-06.pdf

Issue:  
Not able to order VX4A61200Y terminal card

Product Line: 
All

Environment: 
All

Cause: 
VX4A61200Y is the control terminal card but it's only available as a package with the Main Control Board. 

Resolution:  
You would have to order VX4A61100Y (for under 125hp) or for higher hp drives VX4A61101Y (over 125hp)


 

Issue:
Can new accessories be used on older style contactors

Product Line:
IEC contactors and starters

Environment:
Pre-Tesys Contactors

Cause:
Identifying product compatibility

Resolution:
Yes, all front mount D2 and Tesys series auxiliary modules are backward forward compatible.

Issue:
LC1D09 - LC1D38 Coil tolerance

Product Line:
Contactors and Starters, IEC

Environment:
Tesys D Contactors

Cause:
Needs the coil tolerance for Tesys D-line contactors LC1D09 - LC1D38.

Resolution:
AC single frequency coils: 50Hz and 60 Hz (-20% / +10%);
AC dual frequency coils: 50Hz (-20% / +10%) ; 60Hz (-15% / +10%)
DC standard coil for LC1D09 -D38 and LC1DT20 to DT40: (-30% / +25%)
DC standard coil for LP1D12 and D25: (-20% / +10%)
DC wide range coil for LP1D12 and D25 : (-30% to +25%)